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Kaseya University
Learn, grow, and succeed with Kaseya University
Kaseya University is your central hub for learning across the Kaseya platform—bringing together certifications, training camps, on-demand courses, and role-based learning paths. Designed for IT professionals at every stage, our programs help you build real-world skills, streamline operations, and confidently master the tools that power your business.
Why join the certified training camps?
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Gain Product Expertise
Learn directly from Kaseya product experts and get hands-on experience in a dedicated virtual lab environment. This ensures your team can fully utilize the features and functionalities of their Kaseya products.
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Improve Operational Efficiency
Master best practices and learn advanced strategies to automate tasks and streamline workflows. This leads to increased productivity and a higher return on your software investment.
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Validate Expertise with Certification
Earn a valuable industry credential that demonstrates your team's proficiency. A Kaseya certification validates their skills and can be used to market your business as a trusted, expert provider.
Upcoming trainings
productcompliancemanagergrc
Compliance Manager GRC Certified Administrator Training Camp
Interested in Kaseya's free Elevate training series?
Start learning for freeMeet our trainers
Ann Stillwell
Ann Stillwell works as a Technical Trainer for Kaseya working with IT Glue, Compliance Manager, and ConnectBooster. With a background in documentation, customer success, and business development she has held many customer driven positions over her years working in the IT industry and strives to help customers reach their goals through training and best practices.
Christopher Salazar
Chris started with Datto originally as an L1 technical support before moving to internal training and finally external training. With his 5 years of experience with Kaseya and a decade of prior experience working in the MSP world, he always brings his knowledge and first-hand accounts to focus training on the information partners want to learn. Currently, Chris instructs our Datto BCDR, Kaseya Unitrends, Kaseya 365 Endpoint, and Kaseya 365 User products.
Kathy Montgomery
Kathy began her journey with Autotask in 2015 as an Implementation Manager with a focus on Datto RMM. In 2021, she transitioned to the Education team, where she now leads both virtual and in-person training sessions at major industry events. Kathy holds a degree in Mathematics and is certified as an Associate Professional in Talent Development (APTD). She currently delivers training on Autotask PSA, Datto RMM, Kaseya 365 Endpoint, and Kaseya 365 Ops.
Kent Sapp
Kent joined Kaseya in 2023 with a strong background in technical support. He specializes in delivering engaging, educational content for both Kaseya VSA X and Datto EDR.
Kenneth Favreau
Kenneth is a Technical Trainer here at Kaseya. With 5 years of experience within Datto RMM and over a decade of support experience, Ken brings a partner first mindset to his trainings. His main focus at this time is within the Datto RMM product but will soon be branching out to other products.
FAQ
Explore our range of courses to enhance your skills and knowledge
This is the foundational level, ideal for those new to the IT industry or just starting with Kaseya products. These courses provide a broad, introductory overview of what the product offers and how it can help a business. They are often self-paced and available at no cost.
This level is for more experienced administrators. The KCA courses focus on best practices for deploying, configuring, and using Kaseya products. The curriculum is more in-depth and often includes real-life simulations in a demo environment. Kaseya recommends having experience with the product before taking this course.
This is the most advanced level, designed for highly experienced administrators who want to optimize their use of Kaseya solutions. These courses delve into advanced features, best practices, and deep-dive topics. Kaseya strongly recommends achieving KCA certification before enrolling in a KCE program.
Autotask PSA is a cloud-based Professional Services Automation platform designed to help MSPs manage and streamline their operations. It integrates service desk, project management, time tracking, billing, and CRM into a single, centralized system—improving efficiency, visibility, and service delivery.
Datto RMM is Kaseya’s cloud-based remote monitoring and management platform, built to help MSPs proactively manage, monitor, and support client endpoints. It offers powerful automation, patch management, and real-time monitoring to boost efficiency and security.
Kaseya 365 Endpoint is a unified endpoint management solution that combines essential tools like remote monitoring, antivirus, patch management, and IT automation to protect and maintain devices across an organization—all under a single, cost-effective license.
Kaseya 365 User provides a comprehensive set of tools to manage and support end users, including identity and access management, email security, and productivity monitoring, helping MSPs deliver secure, efficient user support from a single platform.
Kaseya 365 Ops delivers essential operational tools for MSPs, including backup, compliance, and documentation solutions. It streamlines IT operations by centralizing critical functions to enhance service delivery, security, and business continuity.
VSA 10 is an advanced remote monitoring and management (RMM) platform designed for modern MSPs and IT teams. It combines powerful automation, real-time endpoint management, and an intuitive interface to streamline IT operations and boost efficiency.
Datto EDR is an endpoint detection and response solution that provides real-time threat detection, investigation, and remediation. It helps MSPs quickly identify and neutralize cyber threats to protect client networks and data.
Unitrends offers powerful backup and disaster recovery solutions designed to protect critical data and ensure business continuity. It provides reliable, automated backups with quick recovery options for physical, virtual, and cloud environments.
IT Glue is a centralized IT documentation platform that helps MSPs and IT teams organize, access, and share critical information securely. It streamlines workflows by making key data easy to find and manage, improving efficiency and reducing errors.
Datto Backup is a comprehensive data backup and recovery solution designed for MSPs to protect business-critical information. It offers reliable, automated backups with fast restoration to minimize downtime and ensure business continuity.
Kaseya ConnectBooster is an automated billing and collections platform designed for Managed Service Providers (MSPs). It seamlessly integrates with Kaseya BMS, Autotask, and accounting systems like QuickBooks, enabling MSPs to automate invoicing, payment processing, and cash flow management. By streamlining accounts receivable tasks, ConnectBooster reduces billing cycles from over 60 days to an average of just 1.4 days, enhancing cash flow and operational efficiency.
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Diploma safe!
Receive secure digital credentials through Diploma Safe that confirm your Kaseya certification, demonstrate real-world expertise, and provide a shareable record of your professional achievements.
