Updated LLM assistance settings

September 16, 2026
Enhancement
INKY, Kaseya 365 User

The Analysis section formerly named “Smart Insights” is now “LLM Assistance,” which is what the setting has always governed, covering Smart Insights deep dives, a closer look at borderline messages and review of AI Recommendations.

The description now names the managed LLM service used, states that requests are processed in the region your tenant is deployed in, and notes that US and EU tenants are served by separate INKY instances. It also makes clear that turning LLM assistance off leaves the rest of detection running: machine learning, computer vision, sender profiling, and URL and attachment analysis are unaffected.

Learn more about LLM Assistance in the Smart Insights feature guide here.

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