IT maturity scale: Assessing digital resilience in higher education

IT departments at educational institutions face growing pressure to support teaching, learning, research and campus operations — all while managing cybersecurity threats, AI adoption and complex technology environments with limited resources. 

But how prepared is your institution to maintain critical services when disruptions occur? 

Developed by Campus Technology and sponsored by Kaseya, the IT Maturity Scale offers a framework to evaluate your institution’s digital resilience across seven essential domains. 

Use this assessment to: 

• Evaluate your current maturity across IT operations, cybersecurity, data governance, identity management and more. 
• Identify critical gaps in processes, technology, security controls and recovery readiness. 
• Benchmark your resilience using a structured scoring system, from reactive to resilient. 
• Prioritize improvements that strengthen operational efficiency, reduce risk and maintain continuity across your campus.