Get quick answers and take action with Kaseya Assist
Get quick answers from Kaseya Assist.
KaseyaOne now includes Kaseya Assist, an in-app support assistant that helps you get answers and take action without leaving your workflow.
Kaseya Assist handles common product questions and simple billing changes instantly, eliminating the need to search documentation or open a billing case. This includes updates like:
- Modifying billing contact information
- Adjusting payment details
- Reviewing invoice-related questions
When you need additional help, you can easily connect to a live support agent or submit a support case for follow up.
Simply click the chat icon in the bottom right corner to launch Kaseya Assist, then ask your question or make your request in plain language.
This reduces context switching, shortens resolution time and improves productivity across your Kaseya platform.
One Complete Platform for IT & Security Management
Kaseya 365 is the all-in-one solution for managing, securing, and automating IT. With seamless integrations across critical IT functions, it simplifies operations, strengthens security, and boosts efficiency.
A framework for digital resilience in higher education IT
Discover how higher education IT leaders can use IDC's Digital Resilience Framework to manage dependencies, reduce risk and prepare for disruption.
Read now
How Kaseya simplifies Microsoft management, security and recovery
Discover how Kaseya helps IT teams simplify Microsoft management, strengthen security, reduce complexity and recover critical data with confidence.
Read now
What 1,100+ IT pros told us about growing security team pressure
Explore what 1,100+ IT and security professionals say is holding security back, from human error and budgets to workload, skills and compliance.
Read now