VSA 10: Show or hide the remote mouse
Enable technicians to view the remote user’s mouse cursor alongside their own during shared Remote Desktop sessions on Windows and macOS devices. Administrators can control access through the Allow technician to view remote mouse setting in Remote Desktop configuration profiles.
When enabled by policy, technicians can show or hide the remote cursor directly from the Remote Desktop client toolbar during a session. Cursor positioning is supported across multi-monitor setups, helping technicians follow user actions and collaborate more effectively during troubleshooting. The feature is disabled by default at both the policy and session level.
One Complete Platform for IT & Security Management
Kaseya 365 is the all-in-one solution for managing, securing, and automating IT. With seamless integrations across critical IT functions, it simplifies operations, strengthens security, and boosts efficiency.
Best endpoint management software in 2026: Top 5 solutions ranked
Explore the five best endpoint management tools in 2026, compared across OS and device coverage, patching capabilities, discovery, inventory and security.
Read now
Best RMM software in 2026: Top 5 tools ranked
Compare the 5 best RMM software tools in 2026. See AI, automation, integrations and onboarding side by side, plus who each platform fits best.
Read now
Datto SaaS Protection Update: Graph API Migration & Performance
Get a direct update on Datto SaaS Protection: Microsoft Graph API migration progress, up to 2x faster backups, reliability gains, and what’s still to come.
Read now