NOC services for superior monitoring and security
Kaseya NOC (Network Operations Center) Services provides the monitoring and management support you need to extend your capabilities and keep up with end-user demands. Scale instantly without costly overhead and boost profitability with 24/7 outsourced support.
Outsource the daily management of IT responsibilities
Kaseya NOC Services are designed to fit your evolving business needs. With our flexible model, you can enroll your endpoints at the right service level and easily add endpoints or upgrade service levels at any time.
Accelerate your business growth
Uncouple sales success from service delivery challenges by outsourcing daily endpoint monitoring and management to Kaseya’s trusted NOC team. Scale seamlessly as you onboard new clients and users without the delays and costs of hiring.
"Kaseya was able to help us on a much broader scale than we anticipated. We had similar conversations with several different partners in the MSP tech space, and Kaseya by far blew everyone else out of the water." Chris Morton - Chief Information Officer, Logically
Deliver the highest quality service
Achieve class-leading ROI by reducing valuable time spent on mundane tasks. Free your team to solve complex problems faster, enhance overall service delivery and drive operational excellence at a fraction of the cost of hiring new technicians.
"Working with Kaseya NOC has allowed the IT team to grow professionally and become technically proficient. They get to work on unique, challenging tickets and have time to learn from one another and teach each other their specific strengths." Crystal Mountain - Director of Information Technology
Confidently secure your systems
Keep day-to-day IT responsibilities from slipping through the cracks with NOC services that monitor, patch and back up critical systems around the clock. Minimize vulnerabilities and lower risk by outsourcing proactive security and continuity management.
"We believe in Kaseya 100%. They are a true partner of ours and have been very integral in ensuring that we're going to be very successful. Fierce, protective, and powerful, Kaseya NOC is a beast." Adam Casgar - President, Coastal Computer Consulting
Get your nights and weekends back
Eliminate the need for on-call shifts with NOC services that take care of daily IT responsibilities, giving you back personal time outside of work. Reduce technician burnout and churn by offloading everyday tasks to our trusted team of IT experts.
“If it weren’t for Kaseya, we would likely still be a middle-of-the-road MSP, with increasingly unhappy technicians buried under an overload of tickets and unchecked security threats." Ian Dunstan - Cobalt, Managing Director
NOC services to cover every critical IT function
Kaseya NOC Services let you expand your IT coverage and reach without adding to payroll. Get up and running quickly with our innovative à la carte model that delivers the right coverage at the right price for every business.
Workstation monitoring and management
Scale faster and reduce costs by outsourcing workstation management. Kaseya NOC Services configures best-practice monitor sets and remediates RMM alerts as they occur, ensuring reliable performance through proactive monitoring and rapid issue resolution.
Security (AV/AM) management and monitoring
Ensure the foundation of your layered security strategy is properly maintained with regular security scans and update cycles. The NOC Services team monitors systems, addresses failures and provides clear reporting on security compliance scores.
Backup monitoring and remediation
Stop chasing backups by offloading daily monitoring and remediation to NOC Services. The team continuously monitors and fixes failed backup jobs and schedules, while delivering detailed SLA-based reports on success and failure counts.
Patch management and compliance
Mitigate software vulnerabilities by outsourcing scheduling and deployment of regular patch cycles. NOC Services monitors and remediates failures while providing clear reporting on patch compliance scores to keep your systems secure and up to date.
Network and edge device monitoring
Keep your network healthy and responsive with proactive monitoring of critical devices. NOC Services delivers up/down monitoring of SNMP endpoints and rule-based notifications with escalations to minimize downtime, removing the burden of after-hours coverage.
Server monitoring and management
Strengthen server performance with 24/7 monitoring and comprehensive management. NOC Services applies best practice monitor sets, runs server health checks and remediates alerts with automated actions to maintain uptime and prevent costly interruptions.
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Looking to upgrade from your current NOC provider?
Confidently migrate to Kaseya NOC Services with a team that supports you every step of the way, ensuring smooth onboarding of automations, configurations and data transfer.
Get a quoteFrequently asked questions about NOC services
NOC services, short for Network operations center services, provide continuous monitoring and management of an organization’s IT infrastructure. These services keep networked devices and systems under constant observation, with a dedicated team that detects and resolves issues before they disrupt operations.
A NOC can be internally managed or outsourced to a third-party provider and is responsible for real-time performance tracking, alert handling and system health analysis to support uninterrupted IT availability.
The benefits of outsourced NOC services include nonstop monitoring, faster issue detection and quicker resolutions without the need to expand your internal IT team. This boosts network reliability, minimizes downtime and keeps systems performing at their best.
For MSPs, outsourcing a NOC helps reduce service delivery costs, improve margins and deliver premium always-on services. For internal IT teams, it creates efficiency gains by reducing repetitive work, optimizing workloads and giving staff more time to focus on high-value initiatives.
NOC services typically include round-the-clock monitoring of network endpoints, backup processes, patch management and antivirus/antimalware oversight. These services enable swift triage, escalation and resolution of issues affecting servers, workstations and SNMP devices. The goal is to maintain seamless uptime and enforce consistent IT hygiene without burdening internal teams.
Beyond simply monitoring, a high-quality NOC actively manages routine maintenance of all endpoints, backup scheduling and verification, and structured deployment of patches and software updates. NOC services also address failures to these key systems, track performance based on defined SLAs and report on compliance scores across backup, patching and security operations.
NOC services are important because they play a strategic role in helping organizations scale, stay competitive and maintain consistent IT performance. They allow MSPs to expand service offerings without adding headcount and enable internal IT departments to meet growing demands with existing resources.
By shifting routine monitoring and maintenance to a dedicated team, NOC services improve overall IT resilience. They help prevent outages, strengthen incident response and contribute to higher end-user satisfaction while laying the foundation for long-term growth and innovation.
Ready to get started?
Request a quote to see how Kaseya's à la carte NOC Services can propel your operations to new heights.