Analyst Report

By 2025, I&O Processes Become Business Services Orchestration

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Today’s businesses are using increasingly innovative ways to engage and retain their customers. In this January 2015 report from Forrester Research, Inc., you will learn how IT can become more agile in its delivery of business services.

In this report, you will learn:

  • Why on-premises infrastructures are no longer flexible enough to meet business demands for agility
  • The role that automation will play in helping IT organizations achieve the flexibility and agility required by the business
  • Why only cloud providers can provide IT with the economies of scale and high levels of automation they require