Kaseya VSA Launches New Agent Procedure Editor

Remote monitoring and endpoint management tools, like Kaseya VSA, automate IT processes and auto-remediate IT incidents by executing scripts —“agent procedures,” via agents installed on the endpoint. Automation frees up technicians’ time and helps speed up resolution of IT issues.

VSA makes it easy for users to create IT automation scripts with its built-in Agent Procedure Editor. We have modernized and revitalized the Agent Procedure Editor in our latest release of VSA. Users access the Agent Procedure Editor in the Agent Procedures and Service Desk modules.

Think of the Agent Procedure Editor as your artificial intelligence partner taking on remedial tasks so you can focus on more important projects and tasks.

While most powerful automation tools require in-depth knowledge of scripting, the VSA Agent Procedure Editor is based on pre-built command lets (cmdlets) such as Powershell, that offer the ability to drag and drop commands with a fill-in-the-blank model. This gives you the power of automation with the click of a button.

With our latest release:

We introduced our brand new, innovative dark mode. This is part of our continuous UX enhancement strategy. You can toggle the interface between dark or light modes.

VSA Agent Procedure Editor - Dark Mode

The Agent Procedure Editor is color coded to assist you with editing and has a new Quick Action toolbar for immediate action.

VSA Agent Procedure Editor - Syntax Highlighting

For maximum security, we eliminated dependency on Adobe Flash. Use the AutoSave option to ensure your work is saved. When you turn on AutoSave your progress will be saved every 2.5 minutes.

VSA Agent Procedure Editor - Auto Save

Enhanced Copy and Paste options optimize technician efficiency. You can copy and paste commands while editing multiple procedures.

VSA Agent Procedure Editor - Enhanced Copy/Paste

To learn more about the new feature, request a demo for Kaseya VSA.

One Complete Platform for IT & Security Management

Kaseya 365 is the all-in-one solution for managing, securing, and automating IT. With seamless integrations across critical IT functions, it simplifies operations, strengthens security, and boosts efficiency.

One platform. Everything IT.

Kaseya 365 customers experience the benefits of the best IT Management and Security tools in a single solution.

Explore Kaseya 365

Your success is our #1 priority

Partner First is a commitment to flexible terms, shared risk and dedicated support for your business.

Explore Partner First Pledge

2025 Global MSP Benchmark Report

The 2025 Global MSP Benchmark Report from Kaseya is your go-to resource for understanding where the industry is headed.

Download Now

Backup verification just got smarter: Introducing AI-powered screenshot verification

In an era of relentless cyberattacks, infrastructure complexity and rising client expectations, simply having backups is no longer enough. BackupsRead More

Read blog post

New myITprocess integration: Microsoft 365 meeting sync

At our core, we’re always focused on helping MSPs deliver more strategic value with less administrative effort. That commitment toRead More

Read blog post

IT Glue’s API evolution: How we’re delivering on Kaseya’s API-first vision

Discover how IT Glue’s expanded API, including new CRUD endpoints, supports automation and delivers on Kaseya’s API-first vision.

Read blog post