Knowledge I.T
Case Study

Knowledge I.T Provides Customers with Proactive IT Monitoring and Management Services

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U.K. based, managed service provider Knowledge I.T needed to move from a break/fix approach to a proactive, preventative approach to deliver higher levels of IT services to their customers. The Kaseya IT management solution enabled Knowledge I.T to:

  • Double productivity without increasing IT staff
  • Dramatically reduce time to resolve customer issues
  • Automate routine tasks and remediation of common issues