Case Study
Knowledge I.T Provides Customers with Proactive IT Monitoring and Management Services
Download NowU.K. based, managed service provider Knowledge I.T needed to move from a break/fix approach to a proactive, preventative approach to deliver higher levels of IT services to their customers. The Kaseya IT management solution enabled Knowledge I.T to:
- Double productivity without increasing IT staff
- Dramatically reduce time to resolve customer issues
- Automate routine tasks and remediation of common issues
