The 20, an MSP group, did not switch from ConnectWise to BMS by Kaseya just for itself. The company acts as an MSP in a box, and the many MSP partners that form The 20 now leverage the on-demand BMS infrastructure The 20 has adopted.
Already relying on VSA by Kaseya for RMM, The 20 looked to BMS as its PSA solution. BMS is multi-tenant, and thus works well with The 20’s business model.
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