University of Kentucky Uses Kaseya to Align IT Services to Organization’s Goals

The University of Kentucky’s Research Information Services (RIS) team went from ‘sneakernet’ to consolidated IT services in a single leap by adopting Kaseya’s IT systems management solution. With Kaseya, RIS:

• Increased support calls solved remotely by 400%, eliminating days spent walking to 45 campus locations
• Centralized basic maintenance, with IT management tasks consolidated within a single pane-of-glass
• Met security HIPAA compliance requirements for university’s medical center without additional configuration