Kaseya Customer Success

Kaseya FastPass

Premium Support Service

Your business requires a comprehensive support system that keeps pace with your needs. Kaseya FastPass is a Premium Support Service designed exclusively for clients with mission-critical needs. It gives you priority in the queue so you can get your queries resolved quickly without having to wait. You will get direct access to our expert Level 2 Engineers through a dedicated line, who will give you white-glove assistance right from the beginning of your issue until it’s resolved. Your business will continue to run smoothly while dealing with challenges when you use FastPass.

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Personalized Experience

A dedicated resource will help you identify the root cause of your problem to improve your business process.

Faster Case Resolution

Our Level 2 Engineers will resolve your queries quickly, so you don’t have to waste time or money searching for the right solutions.

Align With the Latest Functionality

FastPass offers more than just solutions to your problems. Learn about the latest tools and features that can streamline and unlock efficiencies in your business.

More Time Focused on Your Business

Keep your attention on mission-critical tasks while we take care of the problems in the background.

IT Complete Integration Assistance

Integrate and automate your business process for increased efficiency, effectiveness, and ease of use.