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State of IT Operations for SMBs: Where MSPs Can Profit

Many SMBs also focus heavily on disaster recovery solutions and backups. Indeed, 90 percent of SMBs use backup servers and another 69 percent back them up both locally and onsite. But only 40 percent run automated disaster recovery and have a formal, management-approved business continuity and disaster recovery plan in place.

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Survey Investigates State of IT Operations for SMBs – Kaseya

The new data offers insights into how IT groups at SMBs are faring as IT management demands grow in both number and complexity. The survey, based on input from nearly 1,300 global respondents, revealed a number of emerging trends, indicating that change is afoot in the IT operations landscape.

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Kaseya Survey Investigates State Of IT Operations For SMBs; Reveals Heightened Role Of IT To Protect Businesses Against Modern Threat Landscape

Kaseya, the leading provider of complete IT infrastructure management solutions for managed service providers (MSPs) and internal IT organizations, today announced the results of its fourth annual IT operations benchmark survey – “The 2018 State of IT Operations for SMBs.” The new data offers insights into how IT groups at small and midsize businesses (SMBs) are faring as IT management demands grow in both number and complexity. The survey, based on input from nearly 1,300 global respondents, revealed a number of emerging trends, indicating that change is afoot in the IT operations landscape.

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Channel Futures

Kaseya: SMBs Get More Security-Minded as Breaches Increase

IT’s priorities in SMBs have shifted to be almost singularly focused on network and data protection.

Improving cybersecurity remains the top priority for SMBs, and is cited nearly twice as often as the next closest concern (capacity and infrastructure), when looking ahead to 2019.

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betanews

Security Remains Top IT Concern for SMBs

Data breaches have serious consequences for SMBs and if not handled correctly can cause serious damage to the business.

It’s perhaps no surprise then that according to a survey from IT infrastructure company Kaseya security remains the top IT priority for SMBs with 54 percent citing it as their main concern in 2018, up 14 percent from 2017.

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