Web Remote: New video streaming engine (early access)
Web Remote introduces a new video streaming engine, rebuilt from the ground up to improve remote support performance. The new protocol delivers clearer visuals for text and UI elements, lower latency across variable network conditions and greater session stability with improved recovery from network interruptions.
Available to all customers in early access, technicians can try the new experience by selecting Web Remote 2.0 when initiating a session. The existing Web Remote experience remains available and unaffected during early access.
Learn more about how to initiate a Web Remote session in Datto RMM.
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