Web Remote performance and reliability improvements
Web Remote has been enhanced to deliver a faster, more responsive remote access experience. Improvements to image compression and optimizations to the underlying remote desktop protocol provide smoother screen updates and an approximate 15% reduction in input latency, allowing technicians interact with devices more naturally.
Session reliability has also been improved through smarter tunnel selection logic, ensuring connections use the optimal tunnel server and reducing initial connection failures. Additional optimizations address edge cases that previously caused unnecessary session restarts, increasing the likelihood of successful connections on the first attempt and improving overall productivity.
One Complete Platform for IT & Security Management
Kaseya 365 is the all-in-one solution for managing, securing, and automating IT. With seamless integrations across critical IT functions, it simplifies operations, strengthens security, and boosts efficiency.
Is this email safe? INKY Smart Insights answers in seconds
INKY Smart Insights gives IT teams a plain-language verdict with cited evidence on flagged emails, cutting manual investigation time from 10 minutes to 5 seconds.
Read now
Fake voicemails, real malware: Inside a 26,000-email SVG smuggling campaign
Attackers disguised malicious JavaScript as voicemail attachments across 26,589 emails targeting 5,527 organizations. Here's how the SVG smuggling campaign worked — and how INKY caught every one.
Read now
What sets the world's top MSPs apart?
Three-quarters of MSP 501 winners list security as a top revenue driver. We asked a six-time honoree what it actually takes to make the list — here's what separates the best from the rest.
Read now