Bracketed Subject condition for outbound rules

August 19, 2026
New
INKY, Kaseya 365 User

Bracketed Subject is now available as a condition option when editing workflow rules that define actions for outbound messages. This condition matches subject lines wrapped in a chosen bracket style, a common convention used by many senders when requesting message encryption. 

  • Choose which bracket style the rule matches: square brackets [ ], pipes | | or curly braces { }. Select more than one style, and the subject matches if it uses any of them. Because a subject has only one outermost pair, these options combine with OR only, and the rule editor displays a static OR badge in place of the AND/OR toggle. 

  • The entire subject must be wrapped in the style you select. 

  • Reply and forward prefixes are stripped before matching, so a reply within an encrypted thread continues to match the rule. 

Learn more about workflow configuration rules and see examples in INKY here. 

Bracketed Subject condition for outbound rules

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