MDM updates – Remote view and more
This release delivers a major set of enhancements across Apple MDM, improving Apple device management while streamlining troubleshooting and support. Updates include:
Remote View: Technicians can now remotely view MDM-enrolled iOS devices. This capability is enabled through the silently deployed and automatically updated Kaseya Agent mobile app, providing seamless troubleshooting without requiring user action.
Real-time online/offline visibility: Device status tracking now uses push-based status updates, ensuring accurate, immediate insight into device connectivity.
Expanded Apple TV support: Support for Apple TV has expanded, allowing full lifecycle management, from Automated Device Enrollment to configuration, grouping, monitoring, and remote control directly within VSA 10.
Updated Apple MDM profiles: Profiles have been updated to align with new iOS 26 settings, while webhook-based enrollment ensures newly added Apple Business Manager devices appear in VSA almost instantly.
Granular configuration handling: Configuration profile deployment is now more efficient and reliable with granular, modular handling. Large profiles are automatically split into logical segments, enabling independent updates to only modified payloads, reducing deployment time and simplifying troubleshooting.
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Kaseya 365 is the all-in-one solution for managing, securing, and automating IT. With seamless integrations across critical IT functions, it simplifies operations, strengthens security, and boosts efficiency.
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