Syncro integration

April 30
New Community Idea
SaaS Alerts, Kaseya 365 User

SaaS Alerts now integrates with Syncro PSA, allowing tickets to be pushed directly into Syncro for a more complete view of cybersecurity events.

The integration includes account mapping to align clients across platforms, configurable service parameters for ticket handling, and contract mapping for accurate billing and tracking. Centralizing ticket management reduces context switching and helps teams respond to security events more efficiently.

NOTE: There is also a guided setup for faster onboarding.

View setup guide now.

One complete platform for IT & security management

Kaseya 365 is the all-in-one solution for managing, securing, and automating IT. With seamless integrations across critical IT functions, it simplifies operations, strengthens security, and boosts efficiency.

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