Available at no extra charge to Kaseya BMS users with a Cytracom account, the new feature automatically displays screen pops about inbound support calls and lets technicians create tickets directly from within that window.
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The acquisition of ID Agent is a big security play.
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Kaseya has raised more than $500 million in a massive funding round that has valued the company at $1.75 billion. The funding round was supported by TPG and Insight Partners.
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Kaseya, which is based in Dublin and backed by the government of Ireland has received an investment of over $500m to help accelerate growth, including through acquisitions. Investors include TPG, a global alternative asset firm, and Insight Partners, an existing investor in the company.
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At its Connect IT conference, Kaseya this week revealed it as acquired ID Agent, a provider of threat intelligence and identity monitoring software and services widely employed by managed service providers (MSPs).
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Monday, Kaseya announced the acquisition of ID Agent, and consolidated all their security solutions in that business. Tuesday, they are rebooting their turnkey Powered Services offerings – with some major conceptual additions from ID Agent.
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Kaseya strengthens its IT security suite with acquisition of ID Agent, the provider of Dark Web monitoring and identity management
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Buying ID Agent will make it possible for Kaseya to extend Dark Web monitoring, phishing simulation and security awareness training capabilities to its MSP and IT department customers.
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Kaseya Ltd., a major provider of infrastructure management software, today announced that it’s acquiring Maryland-based cybersecurity startup ID Agent LLC.
Read MoreCEO Fred Voccola says Kaseya is “ramping up,” not selling out.
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