Cybersecurity report: Building security that survives human error

Cybersecurity can be fragile when it depends on everything going right. But organizations can’t fully control whether employees spot every phishing attempt, whether budgets stretch far enough or whether the right security skills are available when they’re needed.

We surveyed more than 1,100 MSPs and IT professionals to understand what happens when those assumptions meet reality. The report explores where organizations are most exposed, what gets in the way of effective security and what teams can do when conditions aren’t perfect.

Inside the report:

• Why human error remains the biggest security risk
• What IT departments and MSPs think about cybersecurity investment, and what drives spending
• Where compliance programs face challenges and how organizations stay audit-ready
• What creates friction for security teams and how they can reduce it
• What helps organizations respond and recover when things go wrong

The findings point to a simple principle: security must work even when things don’t go according to plan.

The playbook we built from these findings gives you practical steps to transform your cybersecurity strategy from fragile to resilient.