IT compliance refers to a set of statutory rules and regulations that businesses must follow to minimize the threat ofRead More
Author: Kaseya

What is a Security Operations Center (SOC) and Why Do You Need It?
The global average total cost of a data breach in 2021 was a whopping $4.24 million. According to the trendsRead More

The Role of a Help Desk: Understanding Its Function, Benefits, Goals and Best Practices
What is a help desk? An IT help desk is a platform or tool that enables businesses to organize customerRead More

System Integration: Purpose, Types, Methods & Benefits
What is system integration? System integration is the process of uniting all virtual and physical components into a single cohesiveRead More

What Is IT Process Automation (ITPA) and How Does It Work?
What is IT process automation (ITPA)? IT process automation (ITPA) makes use of technology to automate complex business processes, suchRead More

2022 MSP Benchmark Survey Highlights: What High-Performing MSPs Do Differently
Although the peak of the COVID-19 pandemic seems to be behind us, its impact on the way businesses operate isRead More

Patch Management Policy Features, Benefits and Best Practices
In 2020, Ryuk Ransomware operators shut down Universal Health Services by exploiting the zerologon vulnerability to gain control of domainRead More

Endpoint Security Basics: What It Does, How It Works, Controls, Technologies and More
Each new endpoint added to a corporate network expands its security perimeter, and since endpoints serve as gateways to aRead More

Attack Surface: Definition, Management and Reduction Best Practices
What is an attack surface? In an IT environment, an attack surface is referred to as the sum of allRead More

Incident Management: Benefits, KPIs and Best Practices
The global pandemic entirely changed the way businesses function. Like most sectors, the MSP market also experienced its fair shareRead More