IT compliance refers to a set of statutory rules and regulations that businesses must follow to minimize the threat ofRead More
Author: Kaseya
What is a Security Operations Center (SOC) and Why Do You Need It?
May 2nd, 2022
The global average total cost of a data breach in 2021 was a whopping $4.24 million. According to the trendsRead More
The Role of a Help Desk: Understanding Its Function, Benefits, Goals and Best Practices
April 29th, 2022
What is a help desk? An IT help desk is a platform or tool that enables businesses to organize customerRead More
System Integration: Purpose, Types, Methods & Benefits
April 7th, 2022
What is system integration? System integration is the process of uniting all virtual and physical components into a single cohesiveRead More
What Is IT Process Automation (ITPA) and How Does It Work?
March 24th, 2022
What is IT process automation (ITPA)? IT process automation (ITPA) makes use of technology to automate complex business processes, suchRead More
2022 MSP Benchmark Survey Highlights: What High-Performing MSPs Do Differently
March 21st, 2022
Although the peak of the COVID-19 pandemic seems to be behind us, its impact on the way businesses operate isRead More
Patch Management Policy Features, Benefits and Best Practices
February 22nd, 2022
In 2020, Ryuk Ransomware operators shut down Universal Health Services by exploiting the zerologon vulnerability to gain control of domainRead More
Endpoint Security Basics: What It Does, How It Works, Controls, Technologies and More
February 9th, 2022
Each new endpoint added to a corporate network expands its security perimeter, and since endpoints serve as gateways to aRead More
Attack Surface: Definition, Management and Reduction Best Practices
January 31st, 2022
What is an attack surface? In an IT environment, an attack surface is referred to as the sum of allRead More
Incident Management: Benefits, KPIs and Best Practices
January 11th, 2022
The global pandemic entirely changed the way businesses function. Like most sectors, the MSP market also experienced its fair shareRead More
