The POA Story: How Datto Is Filling the Gaps in Client Protection

POA has been a Datto partner since 2014, leveraging diverse Datto solutions, especially across its business continuity and disaster recovery (BCDR) portfolio, including Datto SIRIS, Datto SaaS Protection + and Datto Backup for Microsoft Azure.

Chris Miller, Vice President of IT Sales and Solutions at POA, states that the single pane of glass that Datto offers for data backup and disaster recovery makes it unique from other vendors in the space. “We want to deliver our customers the best customer experience they could get — and Datto provides exactly that with its single pane of glass across different backup solutions,” says Miller.

Datto has been supporting POA to deliver comprehensive data protection for its clients. For instance, Datto Backup for Microsoft Azure has been instrumental in helping POA completely secure their customers’ Azure workloads. “Microsoft doesn’t provide the level of native protection that most of our customers think they’re getting, and Datto has played a significant role in filling those gaps and adding that extra layer of protection,” notes Miller. “That has, in turn, helped us boost our customer value since our clients are now 100% confident that they can quickly return to business as usual in the event of a disaster,” he adds.

Underlining the solid partnership, POA is adding more products under the Kaseya umbrella to its portfolio. The company has now onboarded myITprocess, a robust solution that can take quarterly business reviews and customer relationships to the next level.