Why choose Datto RMM over ConnectWise RMM
Datto RMM delivers the power of a modern RMM without the operational complexity of heavily customized solutions. Built to scale, it combines automation, dynamic policy management, Microsoft 365 and Intune management, remote support and AI-powered insights. Your team becomes 40% more efficient in endpoint management workflows.
Trusted and tested by thousands
of MSP partners globally
Choose an RMM built to keep up with your growth
Datto RMM is built for what comes next. It goes beyond core RMM capabilities, giving you a scalable, future-ready solution for managing growing environments without the hassle of disconnected tools.
Datto RMM customers report 40% efficiency gains. You can too.
Datto RMM is incredibly powerful with what it can do
"The amount of tickets that have resolved before we even have sight of them is huge. Automation tasks that we run on machines and just leave running while we’re cracking on with other things is a huge advantage for us."Alan Geller - Support Team Lead, Our IT Services
The Datto RMM difference
Dynamic policies that scale with your environment
Datto RMM dynamically targets policies and automation as device attributes change, so growing environments and multiple facilities stay consistently managed without manual device-by-device administration. Filters automatically update as endpoints change, ensuring the right policy follows the right device.
"Datto RMM lets us segment and manage multiple facilities and manufacturing spaces without losing control. It makes things a lot easier."Logan Dirks - IT Operations Manager, KPS Global
A governed API for scalable automation
Datto RMM's REST API v2 gives you access to endpoint and operational data, while API Security Level and Component Level controls restrict each credential to the resources and automation it actually needs. You get the benefit of a controlled foundation for integrations, custom workflows and AI-enabled operations at scale.
"We could seamlessly migrate to Datto RMM without the need to stop what we were doing. The integration meant we could finally deliver first-call resolution to our customers."Andrew Wipperfurth - Director of Operations, CTI Technology
How Datto RMM automation stands apart from ConnectWise RMM
Combine AI-powered insights with a growing library of prebuilt automation components. AI Smart Insights helps technicians investigate endpoint issues using natural language, while the ComStore gives you scripts, monitors and application components to deploy across endpoints. Together, intelligence and reusable automation help reduce repetitive work and boost operational efficiency.
"We went from under 8 hours to about 3 to 3.5 hours. Automation and workflows account for roughly 30–40% of that improvement."Omdia interview respondent
Choose the solution ready for the future of endpoint management
Datto RMM has never been this powerful. Stop all manual work and disconnected workflows that demand constant context switching. Learn how to unify endpoint management today with the best AI-powered solution in the market.
Frequently asked questions
What is the difference between Datto RMM and ConnectWise RMM?
Both solutions provide core-RMM modules such as monitoring, patching, automation, scripting, discovery and remote support. However, only Datto RMM brings cloud-based endpoint management together with dynamic policy targeting, ready-to-use automation, Microsoft 365 and Intune workflows, Smart Insights and a broad integration ecosystem (with over 200 integrations).
Is Datto RMM built for large and growing environments?
Yes. Datto RMM uses filters, groups, policies, jobs, security levels, dashboards and reporting to apply consistent operations across growing device estates and distributed locations. With 99.99% uptime, Datto RMM allows you to grow from a few hundred to thousands of endpoints with confidence.
How does Datto RMM use AI?
Smart Insights allows technicians to ask natural-language questions across device and activity data. The results add relevant context and suggest next actions while technicians remain in control.
Can Datto RMM manage Microsoft 365 and Intune?
Yes. The integration provides user management actions, Intune device actions, cross-tenant visibility, MFA and Conditional Access status and automatic Agent deployment to fully Intune-enrolled Windows devices. Microsoft licensing and permissions apply.
How does Datto RMM help reduce migration risk?
Start with a representative pilot, map existing monitors, scripts, patch policies, groups, permissions and ticket flows, then expand in phases. Kaseya Solution Engineers help configure the environment for efficiency.