Why IT teams choose Kaseya MDR over Huntress Managed EDR

You need an MDR that gives you 24/7 protection across your endpoints and Microsoft 365. Kaseya MDR delivers true managed detection and response across endpoints and Microsoft 365, all in one solution, backed by a 24/7 SOC you can call directly, AI-augmented triage to reduce alerts and deep integration with the tools you already use.

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How we compare

Kaseya MDR was built for MSPs and lean IT teams who need true managed detection and response, not just endpoint monitoring. Kaseya MDR provides 24/7 SOC-led protection across endpoints and Microsoft 365 in a single solution. Our solution gives you the flexibility to support mixed security environments without forcing tool standardization.

Huntress Managed EDR

Solution coverage

True MDR, with 24/7 SOC-led managed detection and response across endpoints and Microsoft 365 in a single solution. Integrates with both Kaseya and third-party security tools, supporting mixed and inherited EDR environments.

Managed EDR, with endpoint-focused detection and response only. Microsoft 365/ITDR is a separate SKU at additional cost. No firewall telemetry or coverage. Detection is Microsoft Defender-centric, requiring standardization.

Microsoft 365 coverage

Included in core MDR. Microsoft 365 telemetry is monitored by SOC analysts as part of the base solution. No additional purchase required. SOC can take response actions across M365 accounts, alongside endpoint containment.

Requires an additional purchase as Microsoft 365/ITDR is not included in Huntress Managed EDR by default. MSPs must manage separate billing and deployment for endpoint and identity coverage.

Third-party EDR support

Integrates with both Kaseya and third-party EDR solutions. MSPs can onboard clients regardless of their existing security stack. Supports mixed and inherited environments, turning flexibility into a competitive advantage when winning new clients.

Tied to Microsoft Defender for endpoint detection. MSPs whose clients run alternative EDR solutions face pressure to standardize on Defender to get full Huntress MDR value. Limited flexibility for mixed or inherited security environments.

Automated response

Built-in automated response actions, including device isolation, account lock, session revocation and mass isolate and restore. SOC analysts act in real time. Predefined response workflows reduce time to containment.

SOC-led response with automated actions focused on endpoint containment. Response capabilities are limited by Defender-based detection architecture. Remediation scope is primarily endpoint focused.

Pricing model

Per-endpoint pricing aligned with MSP resale economics. Customers already on Kaseya 365 Endpoint Pro can access MDR as part of their existing bundle.

Per-endpoint pricing for Managed EDR. Additional costs for full protection across endpoints and Microsoft 365. MSPs building a complete security offering will have to bill for multiple Huntress products.

Platform integration

Deep integration with the Kaseya IT operations stack, including RMM, PSA, backup, Datto AV/EDR and endpoint security. Security events flow directly into existing workflows, reducing context-switching and allowing for coordinated responses.

Integrates within the Huntress product ecosystem (EDR, ITDR, SAT). Limited native integration with third-party IT operations platforms. MSPs using non-Huntress RMM, PSA or backup tools will need to manage workflows across separate systems.

SOC support

24/7 SOC with AI-driven triage. Experienced human analysts investigate and execute autonomous response actions including endpoint isolation, account lockout, and session revocation. Direct phone access to SOC analysts available.

24/7 AI-assisted SOC covering monitoring, triage, investigation, and threat hunting. Follow-the-sun model can cause issues during handoffs between teams.

*Information about other providers is based on publicly available sources and may be subject to change. All third-party trademarks are the property of their respective owners.

Hear from our customers

"It's comforting to know there's always someone watching. When we're caught up doing a dozen other things and miss something, they're there to catch it."
, Vice President of IT, Pioneer Bank

The Kaseya Difference

One platform. Everything IT.

Kaseya helps you simplify complexity, eliminate wasted time and deliver a better customer experience without hiring more staff or juggling multiple vendors.

Complete Platform

Not just managed endpoint detection. True MDR.

Most managed EDR vendors monitor endpoints and hope that's enough. Kaseya MDR detects and responds to threats across endpoints and Microsoft 365 with a 24/7 SOC that handles investigation and containment. It's the difference between watching one door and protecting the two most targeted areas.

"It's a great fit for small businesses because it efficiently processes logs from what I consider the most critical elements: your computers, servers, antivirus, firewalls and Microsoft 365." Andres Ruz - Chief Information Security Officer, 5 Factor Technology

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Automation

Stop threats faster without adding headcount

Kaseya MDR uses AI-augmented triage to automatically correlate and filter alerts before they reach your team, so your technicians respond to confirmed threats rather than noise. Automated containment actions like device isolation and account lock happen in real time, removing the manual steps that slow response and increase risk.

"It has been a game-changer for me. I know that if there's a threat, I'll immediately get a phone call." Shawn Edie - Director of Information Technology, Crystal Mountain

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Cost Effective

Enterprise-grade protection at MSP-friendly pricing

Kaseya MDR is built to be one of your highest-margin service offerings. Per-endpoint pricing aligns with how MSPs bill, and Kaseya 365 Endpoint Pro customers get MDR included with their package. No expensive add-ons for M365 coverage, no separate SKUs for identity detection. One solution, built to scale profitably.

"From the integration to the setup, everything was seamless. We saw an immediate return on investment with real-time alerts and actions taken on potential threats, reducing our response times drastically." Zach Browning - Director of Managed Technology Solutions, CISPOINT

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Discover the power of Kaseya

Transform your business with a truly agile platform that covers all your IT needs. Grow with Kaseya.

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Why Kaseya MDR?

Frequently asked questions

Find answers to common questions about Kaseya and how it compares.

What makes Kaseya different from other IT vendors?

We're not just a software provider. We're a growth partner. Our mission is to help you boost profitability, efficiency and service delivery through technology and enablement. Our products work together seamlessly, creating a productive ecosystem for your business.

How does Kaseya help my business grow?

Through programs like Powered Services Pro and TruPeer, Kaseya provides proven frameworks, ready-to-use marketing materials and business coaching designed to help you win more clients and grow recurring revenue.

What security / compliance accreditations does Kaseya have?

Kaseya maintains a strong focus on security and compliance. Many Kaseya products are FIPS-compliant, and we're actively working to bring the remainder of the portfolio in line with this standard.

How long are Kaseya contract commitments?

Contract terms vary based on the option you select. Kaseya offers one-year agreements as well as multi-year commitments, with tiered discounts available for longer terms.

How does the pricing model work?

Pricing is typically based on license volume and contract length. The more licenses you purchase — and the longer your commitment — the more you may benefit from certain discounts.

Are there any proven Kaseya success stories validated by partners?

Yes. Kaseya has been supporting businesses for nearly two decades and has helped thousands of customers succeed. Our case studies showcase the value we bring to our Kaseya partners.