Integrations

Promys Kaseya VSA

The Promys Kaseya VSA integration supports; creating and retrieving tickets from Kaseya, closing tickets in Kaseya once they’ve been transferred to Promys, reading the Kaseya agent list and audit records, creating new customer asset inventory records in Promys automatically along with all available asset information, updating changes to device information like IP address, deactivating and reactivating inventory as it is discovered by the Kaseya agent. Promys improves employee productivity by linking data between sales, help desk, time & recurring billing, job costing, support contracts, managed services and project management. Re-written from scratch in the latest cloud technology, Promys is easy to use & implement and scales from ten to hundreds of users. The Promys reporting & analytics are in a complete different class.

Promys
About
Promys was spun off as an independent software company in 2003 and quickly acquired customers in the IT & managed services, A/V and Physical Security industries while becoming one of the most highly reviewed CRM, Help Desk, PSA business software solutions for IT/MSP, Physical Security & Audio Visual Technology Solution Providers.
Outsourced Help DeskPSA Integration