updates
Sub-processor updates
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Sub-processors
Name
Location(s)
Description of Processing
Categories of Personal Data
Product(s)
Location(s)Stockholm, Sweden
Description of ProcessingData Migration
Categories of Personal DataCustomer Personal Data, created by customer and processed by service
Product(s)BMS to Autotask Migrations
Location(s)UK (London), US (New Jersey), IE, DE (Frankfurt)
Description of ProcessingHosting and Colocation services
Categories of Personal DataCustomer Personal Data, created by customer
Product(s)Unitrends, VSA9, VSA10, BMS, Pulseway, Vorex
Location(s)US (Utah)
Description of ProcessingHosting and Colocation services
Categories of Personal DataCustomer Personal Data, created by customer
Product(s)BCDR, SaaS Protection and Backupify, K365 Endpoint Backup
Location(s)US (East & West), Ireland, Australia, Canada
Description of ProcessingHosting and Colocation services
Categories of Personal DataCustomer Personal Data, created by customer and stored in Applicable Cloud Products
Product(s)Datto RMM, VSA 9, VSA 10, Pulseway, Traverse, Unitrends, Datto Backup for Azure, Datto EndPoint Backup, DTC/CC4PC, Spanning, Backupify, Dark Web ID, BullPhish ID, ID Agent, Graphus, RocketCyber, Datto EDR, Endpoint Security, Vonahi, Kaseya AV, IT Glue, BMS/Vorex, Network Detective (RFT), Cyber Hawk, Compliance Manager, Secure Payments, Vulscan, Datto Networking
Location(s)Worldwide
Description of ProcessingSaaS Services
Categories of Personal DataCustomer Personal Data, created by customer and stored in Applicable Cloud Products
Product(s)Autotask
Location(s)US, UK, Australia, Canada, Singapore, Germany
Description of ProcessingSaaS Services
Categories of Personal DataCustomer Personal Data, created by customer and stored in Applicable Cloud Products
Product(s)SaaS Defense
Location(s)Worldwide
Description of ProcessingSaaS and Network services
Categories of Personal DataCustomer Personal Data, created by customer and stored in Applicable Cloud Products
Product(s)Autotask, Datto Backup, Datto Workplace, RapidFire Tools, Vorex, VSA 9, VSA 10
Location(s)Montreal, CA
Description of ProcessingHosting and Colocation services
Categories of Personal DataCustomer Personal Data, created by customer and stored in Applicable Cloud Products
Product(s)BCDR, SaaS Protection and Backupify, Datto Workplace and Datto Fileprotection, Unitrends
Location(s)Slough UK
Description of ProcessingHosting and Colocation services
Categories of Personal DataCustomer Personal Data, created by customer and stored in Applicable Cloud Products
Product(s)BCDR, SaaS Protection and Backupify, K365 Endpoint, Unitrends, VSA 9, PSA / Autotask, K365
Location(s)Atlanta, GA, Centennial, CO
Description of ProcessingHosting and Colocation services
Categories of Personal DataCustomer Personal Data, created by customer and stored in Applicable Cloud Products
Product(s)Unitrends
Location(s)Singapore
Description of ProcessingHosting and Colocation services
Categories of Personal DataCustomer Personal Data, created by customer and stored in Applicable Cloud Products
Product(s)BCDR, SaaS Protection and Backupify, K365 Endpoint, K365
Location(s)Sydney, AU
Description of ProcessingHosting and Colocation services
Categories of Personal DataCustomer Personal Data, created by customer and stored in Applicable Cloud Products
Product(s)BCDR, SaaS Protection and Backupify, K365 Endpoint, Datto Workplace and Datto Fileprotection, K365
Location(s)Toronto, CA
Description of ProcessingHosting and Colocation services
Categories of Personal DataCustomer Personal Data, created by customer and stored in Applicable Cloud Products
Product(s)BCDR, SaaS Protection and Backupify, K365 Endpoint, Datto Workplace and Datto Fileprotection, K365
Location(s)Chicago, IL
Description of ProcessingHosting and Colocation services
Categories of Personal DataCustomer Personal Data, created by customer and stored in Applicable Cloud Products
Product(s)Pulseway
Location(s)GCP - US Iowa (us-central1), DE Frankfurt (europe-west3)
Description of ProcessingHosting and Colocation services
Categories of Personal DataCustomer Personal Data, created by customer and stored in Applicable Cloud Products
Product(s)RocketCyber, SaaS Defense
Location(s)US
Description of ProcessingSupport & Operations
Categories of Personal DataCustomer Personal Data, created by customer
Product(s)All Products
Location(s)Sydney, AU
Description of ProcessingHosting and Colocation services
Categories of Personal DataCustomer Personal Data, created by customer and stored in Applicable Cloud Products
Product(s)BCDR, SaaS Protection and Backupify, K365 Endpoint, Datto Workplace and Datto Fileprotection, Unitrends, VSA 9, VSA 10, PSA / Autotask, K365
Location(s)US, US (US West), UK, Australia, Canada, Singapore, Germany
Description of ProcessingHosting and Colocation services
Categories of Personal DataCustomer Personal Data, created by customer and stored in Applicable Cloud Products
Product(s)Datto Backup for Azure, Datto EndPoint Backup, Backupify, ID Agent, SaaS Defense, Autotask, My IT Process, Kaseya Quote Manager, ConnectBooster, AudIT, Kaseya One (K1)
Location(s)US (NA West)
Description of ProcessingBilling and Financial reporting
Categories of Personal DataCustomer Personal Data, created by customer and stored in Applicable Cloud Products
Product(s)K1
Location(s)Melbourne, AU
Description of ProcessingHosting and Colocation services
Categories of Personal DataCustomer Personal Data, created by customer
Product(s)BCDR, SaaS Protection and Backupify, Datto Workplace, Datto Fileprotection
Location(s)Munich, DE
Description of ProcessingHosting and Colocation services
Categories of Personal DataCustomer Personal Data, created by customer and stored in Applicable Cloud Products
Product(s)BCDR, SaaS Protection and Backupify, K365 Endpoint, Datto Workplace and Datto Fileprotection, Unitrends, VSA 9, VSA 10, PSA / Autotask, K365
Location(s)US (Phoenix, USA / Washington DC, USA)
Description of ProcessingSales and Support
Categories of Personal DataCustomer Personal Data, provided by customer to support and for billing
Product(s)All Products
Location(s)US (AWS US East), Ireland (AWS EU-Ireland)
Description of ProcessingSaaS Provider
Categories of Personal DataCustomer Personal Data, created by customer and stored in Applicable Cloud Products
Product(s)All Products
Location(s)US (Pennsylvania)
Description of ProcessingHosting and Colocation services
Categories of Personal DataCustomer Personal Data, created by customer and stored in Applicable Cloud Products
Product(s)SaaS Protection and Backupify, K365 Endpoint, Datto Workplace and Datto Fileprotection, Unitrends
Location(s)Reykjavík, IS
Description of ProcessingHosting and Colocation services
Categories of Personal DataCustomer Personal Data, created by customer and stored in Applicable Cloud Products
Product(s)BCDR, SaaS Protection and Backupify
Location(s)US
Description of ProcessingUser Experience & Communication
Categories of Personal DataIP Addresses and Geolocation data
Product(s)All Products
Location(s)US (AWS)
Description of ProcessingSupport tickets
Categories of Personal DataCustomer Personal Data, provided by customer to support
Product(s)All Products