We’re excited to introduce the new Kaseya Community — a centralized platform designed to help IT professionals connect, learn and grow.
Whether you’re looking for faster answers, practical insights from peers or a way to influence product direction, the Kaseya Community brings everything together in one place. It’s built to help you move faster, make smarter decisions and get more value from your Kaseya investment.
What is the Kaseya Community?
The Kaseya Community is a modern IT platform where Kaseya customers and IT professionals around the globe can:
- Connect with peers and Kaseya experts
- Find answers to technical and operational challenges
- Share product feedback and ideas
- Access training, events and educational resources
- Stay up to date on product innovations and releases
Unlike traditional forums, the Kaseya Community is designed to turn insight into action — helping you solve problems faster and continuously improve your operations.
Why the Kaseya Community matters
IT teams today are expected to move quickly, stay ahead of evolving technology and deliver reliable, secure environments. The Kaseya Community is built to support that.
Inside the Community, you can:
Get faster answers to real-world challenges
Search across Community discussions and the Knowledge Base to quickly find solutions. You can also ask questions and get input from peers and Kaseya experts who have faced similar issues.
Learn from a global network of IT professionals
Connect with other users across industries. Share experiences, discover best practices and gain insights you can apply immediately.
Influence Kaseya product development
Each product has a dedicated ideas portal where you can submit feedback, vote on ideas and help shape the product roadmap. It’s your chance to have a direct voice in what gets built next.
Stay informed on product updates and events
Access product announcements, feature releases, webinars, events and training, all in one place.
Access proven strategies and resources
Explore Kaseya University, MSP Success resources and expert content designed to help you improve performance, efficiency and outcomes.
Built for how IT teams really work
The new Kaseya Community delivers a more intuitive and efficient experience, with:
- Improved navigation to quickly find relevant product areas
- Federated search capabilities across Community and Knowledge Base content
- Centralized access to resources, education and events
- Ongoing opportunities to engage with peers and experts
This makes the Community a practical, everyday resource, not just a place to visit occasionally.
Community + Support: Better together
The Kaseya Community is designed to complement — not replace — your existing support experience.
For technical issues, you should continue to use standard support channels. The Community adds value by providing:
- Faster access to peer-driven insights
- Additional context from real-world use cases
- Self-service resources available 24/7
In many cases, you’ll find answers or validate solutions before submitting a ticket.
How to get started
Getting started in the Kaseya Community is simple:
- Log in using your Kaseya SSO (K1 or Datto IDP), or register at community.kaseya.com
- Create a quick profile
- Browse forums, follow topics and start engaging
Once logged in, you can explore product discussions, submit ideas, access resources, search for answers and stay up to date on events and product updates. Whether you prefer to browse or actively participate, you can start getting value right away.
Join the Kaseya Community today
The new Kaseya Community is built to help you stay informed, solve problems faster and improve outcomes across your IT environment.
If you already have a Kaseya account, you can log in and start exploring. If you’re new, creating an account takes just a few minutes.
Visit the Kaseya Community: community.kaseya.com
