Smart SOP generator
With the Smart SOP Generator, users can automatically generate step-by-step SOPs as they work in their browser — each click and action is captured into a clear, editable guide. Whether documenting onboarding steps, recurring workflows or service request procedures, SOPs can now be created instantly, without external assistance.
End users can also record processes unique to their own roles and responsibilities, giving teams visibility into workflows IT may not be directly involved in. By contributing their own SOPs in MyGlue, users improve documentation accuracy, enhance transparency and strengthen team collaboration.
One Complete Platform for IT & Security Management
Kaseya 365 is the all-in-one solution for managing, securing, and automating IT. With seamless integrations across critical IT functions, it simplifies operations, strengthens security, and boosts efficiency.
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