Usability and ticketing improvements

January 15, 2026
Enhancement
VulScan

VulScan now makes it easier to understand scan outcomes, manage device-specific tickets, and safely administer appliances.

Device identifier in PSA ticket summary: When the Create separate tickets per device option is selected while creating PSA tickets from Scan Results, the ticket summary now automatically includes the device’s hostname, IP address, and MAC address. This makes it easier to track and manage tickets for the same vulnerability across multiple devices.

Improved scan results view: The Scan Results page now clearly distinguishes between “no scans performed,” “no vulnerabilities found” and “no results for selected filters,” removing confusion and improving transparency for users.

Improved onboarding experience: Added “Configure Vulnerability Scanning” onboarding screens to Scan Results, VulScan Dashboard and Home Dashboard pages, so users always know what to do next when configuring a VulScan site.

Enhanced Delete Appliance confirmation modal: The Delete Appliance confirmation modal now provides clear, context-aware warnings for all appliance types, ensuring users understand the impact of their actions and reducing accidental data loss.

Together, these improvements create a smoother in-app experience.

Sign in to VulScan here.

One Complete Platform for IT & Security Management

Kaseya 365 is the all-in-one solution for managing, securing, and automating IT. With seamless integrations across critical IT functions, it simplifies operations, strengthens security, and boosts efficiency.

Microsoft security challenges: How to protect your business, data and identity

Microsoft security challenges: How to protect your business, data and identity

Discover the biggest Microsoft security challenges and learn practical strategies to protect your users, data, identities and business from evolving threats.

Read more
How MSPs could become a ‘critical supplier’ under new UK legislation

How MSPs could become a ‘critical supplier’ under new UK legislation

Learn how MSPs could be affected by the CSRB legislation – as a designated critical supplier (DCS). And how MSPs that address security gaps with the right tools will be in a strong position to offer Compliance as a Service (CaaS) to their clients.

Read more
Email security under NIS2

Email security under NIS2

Explore how NIS2 is raising the importance of email security and how AI-powered threats and tools are reshaping cyber resilience.

Read more