KaseyaOne
Your unified experience for the Kaseya platform
Single sign-on for all supported Kaseya products, plus centralized billing, support, learning resources and platform access all connected and in one place. Purpose-built for the Kaseya platform, KaseyaOne simplifies daily operations, unifies authentication and access, and accelerates the Kaseya platform adoption across your entire organization.
Why KaseyaOne?
One place to access, manage and unlock more from Kaseya
Managing different products usually means separate logins, scattered billing portals and support access spread across different tabs. KaseyaOne brings these pieces together in a single experience.
Simplify daily operations
From tracking invoices to resolving billing questions to accessing Kaseya University, account management in KaseyaOne is simple and built for how your team actually works.
Access everything with a single login
Sign in through your organization's identity provider to access all supported Kaseya products from one app launcher. KaseyaOne reduces separate authentication and portal switching, helping you get to the products you need faster.
Adopt new Kaseya capabilities faster
Registering your entire team creates a consistent platform experience, so more users can benefit from new Kaseya capabilities as they're introduced. And team members can adopt new platform experiences as soon as they become available.
Features
Everything you need to run the Kaseya platform
Single sign-on with your identity provider
Connect KaseyaOne to Microsoft Entra, Okta, Google Workspace and more. Your existing identity platform handles authentication, so your team signs in without adding another credential to manage.
Centralized access management
KaseyaOne Access Groups let administrators grant and remove user access across supported Kaseya products from one place, simplifying onboarding, offboarding and access changes.
Centralized billing and subscription management
Manage invoices, subscriptions and renewals, update payment information and compare invoices with Invoice Comparison, all from KaseyaOne.
Unified support experience
Open and manage support cases from KaseyaOne, searching by product or status to maintain consistent visibility into case progress.
Centralized learning resources
Access Kaseya University, training and platform resources through KaseyaOne, giving your team access to learning alongside the products they use.
Kaseya Assist
Find answers to billing and product questions and get help submitting support tickets. Kaseya Assist connects your team to the right help from inside the KaseyaOne experience.
FAQ
Frequently asked questions about KaseyaOne
What is KaseyaOne?
KaseyaOne is the unified platform experience for the Kaseya product suite. It gives MSPs, IT administrators and technicians a single place to sign in, access supported Kaseya products, manage billing and subscriptions, open support cases, and access learning resources through Kaseya University. Instead of navigating multiple disconnected portals, every user works from one consistent experience and benefits from new Kaseya platform capabilities as they become available.
How does KaseyaOne simplify IT operations for MSPs?
KaseyaOne centralizes the operational tasks that typically slow MSPs down. Billing, subscriptions, support cases and learning resources all live in one place, reducing the need to switch between separate portals throughout the day. Combined with unified login and the App Launcher, KaseyaOne reduces administrative overhead and gives technicians a faster, more consistent way to work across the Kaseya platform.
How does unified login work in KaseyaOne?
KaseyaOne supports single sign-on through your organization's existing identity provider, including Microsoft Entra, Okta and Google Workspace. Once authenticated, users access the App Launcher, which gives them access across supported Kaseya products. Access Groups allow administrators to grant and revoke product access across supported Kaseya products from one centralized location, making user onboarding and offboarding significantly faster.
Who should be registered in KaseyaOne?
Every user who interacts with a Kaseya product should be registered in KaseyaOne, not just administrators and business owners. Technicians benefit directly from unified login, the App Launcher and access to support and learning resources. As new platform capabilities continue to roll out through KaseyaOne, organizations with full team registration will adopt those capabilities faster and with far less friction than those still relying on product-by-product workflows.
How does KaseyaOne handle billing and subscription management?
KaseyaOne brings billing and subscription management for all supported Kaseya products into a single dashboard. Administrators can manage invoices, subscriptions and renewals, update payment information and compare invoices with Invoice Comparison, all within KaseyaOne. Kaseya Assist is also available directly within KaseyaOne for billing- and product-based questions and for submitting support tickets directly.
What is Kaseya Assist and how does it work?
Kaseya Assist is an AI-powered in-app support assistant of the Kaseya platform that helps you get answers and take action without leaving your workflow. As it is available within KaseyaOne, your team can get answers to billing and product questions and submit support tickets directly without leaving the KaseyaOne experience.
Does KaseyaOne replace other Kaseya product portals?
KaseyaOne is becoming the primary gateway to the Kaseya platform, but not every product experience is accessed through KaseyaOne today. Customers can use KaseyaOne to access supported products and an expanding set of platform services and capabilities from one connected experience.