Connect IT APAC Reveals Winners of First Annual Techie Awards

Local MSPs recognized for their exceptional work

Sydney, Australia – October 3, 2019 – The first annual Connect IT APAC conference wrapped in Sydney last night with a sellout crowd honoring the inaugural list of APAC Techie Award winners. The user nominated awards highlight outstanding achievements of MSP and IT administration teams in the past year.

The following is a list of this year’s winners:

  • 2019 MSP Automation Award goes to the company that best leverages automation or specific technical processes to enhance the experience of the end users they serve – Winner: Productiv
  • The Community Award goes to the company that has demonstrated thought leadership within the IT services industry by sharing best practices with peers to shape a better technical community – Winner: C3 Group
  • 2019 MSP Efficiency Award goes to the company that leverages a tool or set of tools with processes to reduce manual tasks associated with administering an IT environment, thus reducing the time burden on technicians – Winner: CustomTec
  • Fastest Growing MSP of the Year goes to the MSP that demonstrates the fastest growth on a year-over-year basis from 2017-2019 – Winner: Dorks Delivered
  • MSP of the Year goes to the company that has demonstrated excellence in multiple disciplines, including:
    • High customer satisfaction scores
    • High customer retention
    • The use of automation to become more efficient
    • Managing fast growth
    • High profits
    • High employee retention
    • Commitment to tech professional development (tech certifications)
    • Winner: Virtual IT

“Year after year, our community of MSP partners continues to blow us away with their innovation and dedication to providing the best services to their customers. It’s an honour to recognise their commitment and advanced use of the Kaseya IT Complete platform, and showcase their continued performance and success,” said Fred Voccola, CEO, Kaseya. “IT teams are today’s unsung heroes and it is a privilege to give these businesses the recognition they absolutely deserve.”Connect IT APAC Reveals Winners of First Annual Techie Award

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About Kaseya

Kaseya is the leading global provider of AI-powered cybersecurity and IT management software for IT professionals in managed service providers (MSPs) and mid-market enterprises (MMEs). Through its customer-centric approach and renowned support, Kaseya delivers best-in-breed technologies that empower organizations to seamlessly manage IT infrastructure, secure networks, backup critical data, manage service operations, and grow their businesses. Kaseya offers a broad array of IT management solutions, including well-known names: Kaseya, Datto, IT Glue, RapidFire Tools, Unitrends, Spanning Cloud Apps, TruMethods, ID Agent, Graphus and RocketCyber. These innovative solutions fuel Kaseya’s IT Complete platform, which is designed to maximize efficiencies and enable businesses through a single pane of glass. IT Complete empowers IT professionals to centrally command hardware, software, security, data, compliance, operations and more from within a comprehensive, integrated, intelligent (AI utilization-optimized), and affordable platform. Headquartered in Miami, Florida, Kaseya is privately held with a global presence in over 25 countries. To learn more, visit