Connect IT APAC Reveals Winners of First Annual Techie Awards

Local MSPs recognized for their exceptional work

Sydney, Australia – October 3, 2019 – The first annual Connect IT APAC conference wrapped in Sydney last night with a sellout crowd honoring the inaugural list of APAC Techie Award winners. The user nominated awards highlight outstanding achievements of MSP and IT administration teams in the past year.

The following is a list of this year’s winners:

  • 2019 MSP Automation Award goes to the company that best leverages automation or specific technical processes to enhance the experience of the end users they serve – Winner: Productiv
  • The Community Award goes to the company that has demonstrated thought leadership within the IT services industry by sharing best practices with peers to shape a better technical community – Winner: C3 Group
  • 2019 MSP Efficiency Award goes to the company that leverages a tool or set of tools with processes to reduce manual tasks associated with administering an IT environment, thus reducing the time burden on technicians – Winner: CustomTec
  • Fastest Growing MSP of the Year goes to the MSP that demonstrates the fastest growth on a year-over-year basis from 2017-2019 – Winner: Dorks Delivered
  • MSP of the Year goes to the company that has demonstrated excellence in multiple disciplines, including:
    • High customer satisfaction scores
    • High customer retention
    • The use of automation to become more efficient
    • Managing fast growth
    • High profits
    • High employee retention
    • Commitment to tech professional development (tech certifications)
    • Winner: Virtual IT

“Year after year, our community of MSP partners continues to blow us away with their innovation and dedication to providing the best services to their customers. It’s an honour to recognise their commitment and advanced use of the Kaseya IT Complete platform, and showcase their continued performance and success,” said Fred Voccola, CEO, Kaseya. “IT teams are today’s unsung heroes and it is a privilege to give these businesses the recognition they absolutely deserve.”Connect IT APAC Reveals Winners of First Annual Techie Award

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About Kaseya

Kaseya is the premier provider of unified IT management and security software for managed service providers (MSPs) and small to medium-sized businesses (SMBS). Through its customer-centric approach, Kaseya delivers best-in-breed technologies that allow organizations to efficiently manage, secure and backup IT. Kaseya offers a broad array of IT management solutions, including well-known names: Kaseya, IT Glue, RapidFire Tools, Spanning Cloud Apps, ID Agent, Graphus, RocketCyber, TruMethods and Unitrends. These solutions empower businesses to command all of IT centrally, easily manage remote and distributed environments, simplify backup and disaster recovery, safeguard against cybersecurity attacks, effectively manage compliance and network assets, streamline IT documentation and automate across IT management functions. Headquartered in Miami, Florida, Kaseya is privately held with a presence in over 20 countries. To learn more, visit