Kaseya VSA ranked among the most reliable solutions that ensure technicians can service devices from anywhere in the world
Jan. 29, 2021 — MIAMI and NEW YORK — Kaseya, the leading provider of IT and security management solutions for managed service providers (MSPs) and small to medium-sized businesses (SMBs), has been named among the best remote support software companies of 2021 by Digital.com, a leading independent review website for small business online tools, products, and services.
Kaseya VSA is a comprehensive, unified RMM solution that empowers MSPs and internal IT organizations to manage their ever-growing IT infrastructure through one easy-to-use, integrated platform. In addition to providing cutting-edge remote support capabilities through Kaseya Live Connect and Remote Control, Kaseya VSA allows technicians to automate routine IT processes and auto remediate incidents across the entire IT environment. Kaseya’s complete solution contains the time-saving automation capabilities IT professionals need at a price approximately one third less than competing solutions, salvaging budgets for internal IT teams and improving profits for MSPs.
Digital.com’s research experts evaluated systems with essential features, including screen control and screen recording, as well as robust reporting capabilities. The team also examined integrations with popular teleconferencing, service desk, CRM, and other systems. Digital.com conducted a 40-hour assessment of over 70 solutions. To access the complete list, please visit https://digital.com/remote-support-software/.