Kaseya Extends its Partnership with Leading MSP Organization, The 20

The 20 furthers investment in the Kaseya IT Complete platform to provide exceptional IT services to its growing partner and customer roster.

NEW YORK and MIAMI – Sept. 25, 2018 – Kaseya®, the leading provider of complete IT infrastructure management solutions for managed service providers (MSPs) and internal IT organizations, today announced its selection by The 20 as the solution to deliver expanded client offerings in the area of backup and disaster recovery. The move furthers The 20’s investment in Kaseya’s IT Complete platform, as the IT services provider offers its members new support and management of Kaseya Unified Backup – powered by Unitrends MSP, alongside VSA and BMS by Kaseya.

“The 20 is committed to providing our partners and clients with superior IT support – so that they can focus on growing their business,” said Tim Conkle, CEO, The 20. “Key to achieving that aim is to offer the best enterprise-class solutions available on the market. Kaseya Unified Backup combined with VSA fits the bill by providing a one-two punch of superior backup and recovery and remote monitoring and management services. With our ongoing success and the high adoption we’ve seen of our BMS offering, it was only natural to expand our partnership.”

As part of today’s news, The 20 will manage its Kaseya offerings for all members – including initial deployment, implementation and ongoing support. Dedicated to continued innovation, Kaseya’s fully integrated solutions are designed to cover an MSP’s entire spectrum of IT infrastructure management needs, all at a fraction of the cost compared to competing solutions. New offerings by The 20 to members now include: Kaseya Unified Backup (KUB) by Unitrends MSP KUB brings together enterprise-class backup, ransomware detection, and cloud-based business continuity and disaster recovery services in a powerful, all-in-one, appliance-based platform. With KUB, MSPs can say goodbye to multiple applications for managing customer backups and simplify their stack with a cloud-integrated backup appliance that’s managed from a single screen. Fully integrated with VSA, the KUB dashboard provides quick, intuitive, and comprehensive access to alerts, reports, and policy management. Additionally, the KUB dashboard is uniquely designed to provide fully automated recovery assurance testing, an integral and often overlooked aspect of a reliable disaster recovery solution.

VSA by Kaseya Kaseya has introduced a new era of remote monitoring and management (RMM) with
the latest version of VSA, offering the industry’s only second-generation RMM solution that natively unifies both endpoint and network management, embeds IT documentation, and exponentially extends IT automation capabilities through crowdsourced automation. MSPs and internal IT organizations can now more effectively manage their entire IT infrastructures – from the endpoint to the network – via a single platform. New features provide enhanced security, deeper integrations, cloud storage and enhanced management capabilities.

BMS by Kaseya Providing robust professional services automation (PSA), BMS is a next-generation IT business management solution designed to help organizations optimize their delivery of valued services. The result is less time spent on non-revenue-generating tasks like billing and project management, as businesses are empowered with the tools they need to help advance the bottom line. Integrated with VSA, BMS enables businesses to optimize daily operations with 30 percent fewer tickets that are resolved 40 percent faster.

“The expansion of our partnership with The 20 is yet another proof point to the success of Kaseya’s IT Complete platform in fulfilling the needs of leading MSPs,” said Mike Sanders, CEO of Unitrends MSP. “KUB is a proven, enterprise-class backup and recovery solution that is faster and more robust than anything on the market, making it easy for our customers to address failovers and get servers back up and running in a matter of minutes. Kaseya’s commitment has always been to do what’s right for our customers, so that our MSPs can focus on enabling the success of their clients. As a result, we continue to see record-breaking adoption numbers for our solutions as well as the overall Kaseya IT Complete platform.”

Kaseya Logo
About Kaseya

Kaseya is the leading provider of unified IT & security management software for IT professionals in managed service providers (MSPs) and mid-market enterprises (MMEs). Through its customer-centric approach and renowned support, Kaseya delivers best-in-breed technologies that empower organizations to seamlessly manage IT infrastructure, secure networks, backup critical data, manage service operations, and grow their businesses. Kaseya offers a broad array of IT management solutions, including well-known names: Kaseya, Datto, IT Glue, RapidFire Tools, Unitrends, Spanning Cloud Apps, TruMethods, ID Agent, Graphus and RocketCyber. These innovative solutions fuel Kaseya’s IT Complete platform, which is designed to maximize efficiencies and enable businesses through a single pane of glass. IT Complete empowers IT professionals to centrally command hardware, software, security, data, compliance, operations and more from within a comprehensive, integrated, intelligent (AI utilization-optimized), and affordable platform. Headquartered in Miami, Florida, Kaseya is privately held with a global presence in over 25 countries. To learn more, visit https://www.kaseya.com/.

The 20
About The 20

The 20 is an exclusive business development group for Managed Service Providers (MSP) aimed at dominating and revolutionizing the IT industry with its standardized all-in-one approach. The 20’s robust RMM, PSA, and documentation platform ensures superior service for its MSPs’ clients utilizing their completely US-based Help Desk and Network Operations Center. Extending beyond proven tools and processes, The 20 touts a guaranteed sales model, a community of industry-leaders, and ultimate scalability.