Kaseya Invites MSP Community to Participate in its 11th Annual MSP Benchmark Survey

Questionnaire data will help Kaseya and the channel better understand the MSP community’s challenges and opportunities

Miami —November 17, 2021 — Kaseya®, the leading provider of IT and security management solutions for managed service providers (MSPs) and small to medium-sized businesses (SMBs), today launched its 11th MSP Benchmark Survey. This year’s survey asks MSPs from around the globe about their key learnings and business priorities from the past year as well as their thoughts on the year ahead, including predictions around the continued impact of COVID-19 and the challenges they foresee in 2022.

Kaseya encourages MSPs to take part in the short survey because it provides the entire community with important data that can help inform decisions around pricing strategies, service offerings, M&A and more. Among other insights, last year’s survey showcased the large opportunity for MSPs in compliance-as-a-service as well as the importance of SaaS data backup for a growing number of MSPs. Participants will receive a $25 Amazon gift card upon completion of the questionnaire as a thank you for their time and consideration.

“We conduct our yearly MSP Benchmark Survey to gain a deeper understanding of the trends shaping the industry to ensure we’re truly helping MSPs solve their biggest pain points,” said Mike Puglia, Chief Strategy Officer. “By taking part in the survey, MSPs can help their peers—and themselves—better identify new opportunities and gain valuable insights into how other MSPs are managing their businesses.”

To participate in the survey, visit To see insights from last year’s survey, visit

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About Kaseya

Kaseya® is the leading provider of IT and security management solutions for managed service providers (MSPs) and small to medium sized businesses (SMBs). Through its open platform and customer-centric approach, Kaseya delivers best in breed technologies that allow organizations to efficiently manage, secure, and backup IT. Kaseya IT Complete is the most comprehensive, integrated IT management platform comprised of industry-leading solutions from Kaseya, Unitrends, Rapidfire Tools, Spanning Cloud Apps, IT Glue, ID Agent, Graphus and RocketCyber. The platform empowers businesses to: command all of IT centrally; easily manage remote and distributed environments; simplify backup and disaster recovery; safeguard against cybersecurity attacks; effectively manage compliance and network assets; streamline IT documentation, and automate across IT management functions. Headquartered in Dublin, Ireland, Kaseya is privately held with a presence in over 20 countries. To learn more, visit