Two Kaseya Companies Take Home Four Awards at ChannelPro-SMB’s 2019 Forum

Leading Provider of Dark Web Monitoring and Identity Management, ID Agent, named “Best in Show”

New York, NY and Miami, Fla., September 10, 2019 – ChannelPro-SMB Forum San Jose 2019 attendees honored two Kaseya companies last week with a total of four awards at this leading event for external IT consultants.

ID Agent, the leading threat intelligence and identity monitoring provider, won in the following three categories:

  • Best in Show
  • Best New Solution
  • Best Software Solution

RapidFire Tools, a leading provider of business-building technologies for MSPs, was honored with the Best Add-On Product award.

“I am beyond proud of the deserving recognition of ID Agent and RapidFire Tools,” says Kaseya CEO Fred Voccola. “These are amazing products backed with visionary teams that are both best-of-breed while also being tightly integrated within the Kaseya IT Complete Portfolio. It’s no surprise they are winners and we look forward to delighting our customers with even more new solutions in the coming year. ”

Kaseya’s IT Complete, of which ID Agent and RapidFire Tools are part of, is the industry’s only integrated platform design to meet every IT management need — from endpoint management and security to backup and disaster recovery, compliance and IT documentation.

“ChannelPro-SMB is one of our favorite events and it is such an honor to be recognized year-after-year,” says Kevin Lancaster, CEO of ID Agent. “This year is especially significant as we

came home with three awards — including Best in Show — and shared the accolades with our sister company RapidFire Tools. Together, we are building best-in-class, cost-effective IT security solutions that meet the needs of small businesses.”

The 2019 ChannelPro SMB Forum in San Jose, Ca featured presentations from some of the brightest minds in the industry who shared their insights on the best tech solutions, like ID Agent and RapidFire Tools, in the SMB marketplace today.

IT consultants, VARs, integrators, and managed service providers (MSPs) participated in interactive sessions, networked with peers, and got detailed information on the latest technology trends and solutions.

“Our tour this year is focused on helping our attendees successfully grow their business,” says ChannelProPublisher Michael Siggins. “ As usual, we do it with the help of an amazing group of expert coaches and vital vendor and distributor support.” More details can be found online at

Kaseya Logo
About Kaseya

Kaseya is the leading provider of unified IT & security management software for IT professionals in managed service providers (MSPs) and mid-market enterprises (MMEs). Through its customer-centric approach and renowned support, Kaseya delivers best-in-breed technologies that empower organizations to seamlessly manage IT infrastructure, secure networks, backup critical data, manage service operations, and grow their businesses. Kaseya offers a broad array of IT management solutions, including well-known names: Kaseya, Datto, IT Glue, RapidFire Tools, Unitrends, Spanning Cloud Apps, TruMethods, ID Agent, Graphus and RocketCyber. These innovative solutions fuel Kaseya’s IT Complete platform, which is designed to maximize efficiencies and enable businesses through a single pane of glass. IT Complete empowers IT professionals to centrally command hardware, software, security, data, compliance, operations and more from within a comprehensive, integrated, intelligent (AI utilization-optimized), and affordable platform. Headquartered in Miami, Florida, Kaseya is privately held with a global presence in over 25 countries. To learn more, visit

ID Agent - A Kaseya Company
About ID Agent

ID Agent, a Kaseya company, provides the leading Dark Web monitoring, security awareness training and identity & access management solutions to organizations of all sizes worldwide. Its flagship product, Dark Web ID™, delivers validated intelligence to identify, analyze and monitor for compromised or stolen employee and customer data. The company’s BullPhish ID™ product provides cybersecurity awareness training and phishing simulation geared to the non-technical end user, to enhance a company’s overall cybersecurity and further safeguard corporate systems. Passly™ delivers comprehensive identity & access management to secure remote workforces and protect organizations from risk of exposure. To learn more, visit

RapidFire Tools
About RapidFire Tools

RapidFire Tools® Inc., a Kaseya® company, is the leading global supplier of business-building technology tools for MSPs to help them close more business, offer more services, keep more customers, and generate higher revenue. The company’s offerings include: a complete set of IT assessment, documentation and reporting tools; tools for IT compliance process automation; and solutions for insider cyber threat detection and alerting. Learn more at Follow us on Twitter @RapidFireTools.