Benchmarking IT Meturity
eBook

Benchmarking Your IT Maturity

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IT organizations in mid-market enterprises need to support new requirements while still delivering effectively on the old ones. You need to develop a strategy for continually increasing the quality, efficiency and business value of the IT services you provide.

In this eBook, you will learn:

  • Where you fit in the five-level IT management maturity model
  • The key capabilities needed to progress to higher levels of IT management maturity
  • The positive impact of improved maturity – improved service levels, greater efficiency and added business value
Phase 1: Reactive to Efficient
Phase 2: Efficient to Proactive
Phase 3: Proactive to Aligned
Phase 4: Aligned to Strategic