Feature Sheet

Kaseya BMS Microsoft Teams Integration

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Stay on top of important BMS activity with instant posts to Microsoft Teams channels. This integration allows you to organize notifications and discuss solutions with colleagues in real time. Customize notifications to suit your workflow and ensure faster response times to critical alerts, reducing the need for tedious email discussions.

Key benefits

  • Instant notifications: Respond faster with real-time alerts in Teams.
  • Enhanced collaboration: Use @mentions, reactions and attachments to discuss tickets.
  • Quick actions: Access deep links to view tickets or add time entries in BMS.
  • Customizable: Tailor Teams and Channels for specific notifications using BMS Workflows.