Kaseya Privacy Statement

Kaseya Privacy Statement revised as of December 8, 2025

1. Overview

Kaseya, its affiliates and group partner companies (including those entities listed in Appendix A) (“we”, “us”, or “our”) recognize the need for protection and management of your information. We have therefore adopted this Privacy Statement to assist you in understanding what information we collect and how that information is used and shared. This Privacy Statement applies to the information we collect when you access any of the Kaseya websites that reference or link to this Privacy Statement, when you visit our facilities, when you provide any non-public information to us, and to certain information we collect when you purchase or use Kaseya Products. If you are an employee of Kaseya, you may review the employee-specific privacy notice which can be found in your employee onboarding packet.

In many instances, the information we collect is “personal information” or “personal data” as those terms (and similar terms) are defined under various privacy laws (collectively, “Personal Data”).  Personal Data is generally information or data that can be used to identify or contact a specific individual, such as name, address, email address, phone number, device identifiers, and other information when linked or tied to a specific person’s device or account.

Please note that this Privacy Statement does not apply to the information collected by our customers from their use of Kaseya Products within their own infrastructure. Our customers remain responsible for their own privacy and security practices, which may differ from ours. If you are an employee of a company that uses Kaseya Products, those Kaseya Products are governed by a separate agreement whose provisions take precedence over any conflicting language in this Privacy Statement.

Before you access any Kaseya website, such as at https://www.kaseya.com (a “website”), purchase or use Kaseya Products, visit our facilities, or provide any Personal Data or other non-public information to us, you should review this Privacy Statement to understand our information collection and use practices to ensure you are fully informed.

2. Information We Collect

We collect certain categories of information about you and the device that you are using, particularly when you visit our websites but also when you use or purchase Kaseya Products, when you provide us information to deliver you newsletters and other communications, when you contact us with inquiries, when you register for a webinar, or when you visit our facilities.

In particular, we collect:

Contact Information: Contact information is information or data that can be used to identify or contact a specific individual. For example, when you access our websites or use Kaseya Products, we ask you to provide certain contact information when you create an account, such as your name, address, phone number, email address, user IDs and passwords, contact preferences, educational and employment background. If you do not wish to provide the information requested, you may not be able to proceed with the activity or receive the benefit for which the Personal Data is being requested.

Payment Information: If you purchase Kaseya Products from us, you will need to provide us with payment information. This may include billing and other transaction information, credit card numbers, or other financial information that we can use to ensure proper payment for the services you are purchasing.

Automatically-Collected Information: As is true of most websites and SaaS platforms, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.

Tracking and Location Information: We may collect and/or track certain information that is derived from the use of Kaseya Products such as usage patterns, travel patterns, web site page views and traffic patterns. We may use this tracking and location information for statistical purposes to improve Kaseya Products and to help users manage their environment and infrastructure more efficiently, and in sometimes for investigative purposes.

Mobile Device Information: When Kaseya Products are deployed to mobile devices via a Kaseya Application installed on the device, our servers automatically record information that may include: the MAC (Media Access Controller) addresses from the network card in or used with your devices; web requests, Internet Protocol addresses, phone numbers, browser types, browser languages, the date and time of request; and other information regarding internet connection activities. In addition, the information collected and tracked depends upon the system configurations chosen by the administrator and the options enabled by the users and may include device location, device identifier and device user name; status of the mobile device SIM card; MAC addresses and device serial numbers; phone number, signal strength, cell tower, carrier, IMEI#, and other WWAN attributes; first and last name and email address of device user; device check-out/check-in; who uses which device as well as the physical status of the device at the start of a shift and then again at the end of a shift; applications loaded on the device; real-time GPS location tracking and mapping, including analysis of location data and history; or mobile device remote control, including screen capture. The administrator of the device can perform partial or complete erasure of data on user devices, including restoring the device to its factory default. The mechanisms that allow smartphones and mobile devices to be monitored run in the background of the devices. Individuals are notified that these functions may occur but may not be aware when these functions are occurring in real time.

Kaseya Blog: If you use our blogs or any community forum on our websites, you should be aware that any information you submit (including Personal Data) can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. Although we are not responsible for the information you choose to submit in these forums, we will use reasonable efforts to remove that information from our blogs or community forums (or if we are unable to do so, we will tell you why), provided that you make such a request through our online portal.2

Images: If you attend one of our live events, we may publish your image (in any form including photograph, film or livestream) on a Kaseya website, in print, via social media or other publication. We are the owner of any copyright and other intellectual property right in such images. If you upload images into our live event-related applications, we may retain, store and/or use these images.

Telephone Calls: From time to time, we may record phone calls for various purposes including customer service, fact confirmation and quality assurance. If you are in a jurisdiction which requires notice and opt in consent to record, we will provide a mechanism for you to do so.

Communication Data. When you communicate with Kaseya, we may collect Personal Data, such as through digital text and audio information collected in email, chat, and video telephone and collaboration technologies, including interactions with chatbots. If you are in a jurisdiction which requires notice and opt in consent to collect such information, we will provide a mechanism for you to do so.

Backedup Content:  Many Kaseya Products provide for the backup and/or storage of customer information (“Backedup Content”) as a Product feature. Backedup Content may include the Personal Data of customers, the clients of those customers, and the end-users of the customers and clients.  Kaseya collects Backedup Content under the direction of its customers, and often pursuant to settings and configurations in the Kaseya Products that are controlled by customers.  Kaseya has no direct relationship with the individuals whose Personal Data is found in the Backedup Content and processed by Kaseya customers.  Further, Kaseya generally is not aware of the information found in the Backedup Content. If your data is contained in Backedup Content and you no longer wish to have your data processed by Kaseya, please contact directly the customer (or client) that you interact with for removal of your information from Backedup Content. We may transfer Backedup Content to companies that help us provide our services. Transfers to subsequent third parties are covered by the service agreements with our customers.

Email Data. As part of the normal functioning of certain Kaseya Products, those products may process email metadata (e.g. headers and origin IP address), email contents (e.g. email address, email body, and any attachments thereto), and email platform metadata (e.g. tokenized identifiers).  We use this information exclusively for the purpose of providing those Kaseya Products to our customers.

Aggregated Data. To better understand and service our customers, we may compile, aggregate, and anonymize Personal Data which we may share among our group partner companies to: improve the functionality, service, safety, and reliability of Kaseya Products; to understand and analyze use, demand, and general industry trends, and; generally for any purpose related to our business. Such aggregate information does not contain Personal Data and may be derived from information provided by customers, from use of Kaseya Products or from passive data collection techniques described herein.  Aggregated Data that does not include Personal Data may be shared with third parties; Kaseya does not sell its customers or end users’ Personal Data to third parties.

Marketing Data.  We collect marketing data when you visit our websites, when you provide it to us (for example, on the phone, in person or by webform), when you register for or attend an event or when we collect it from public databases, partners, social media sites or other third parties.  We are the controller of marketing data that we collect.  Marketing data includes your contact information and “automatic identifiers” like IP addresses, geographic locations, browser type, operating system.  We use marketing data to fulfill the purpose for which it was collected (for example, to send requested information, schedule demos, register for events and respond to questions).  We also use marketing data to send marketing material about our products and services.  We do not sell our marketing data to third parties and we only share marketing data with third -party service providers that help us in our marketing efforts.

Employment Recruitment Information.  When we are recruiting for positions within Kaseya or its affiliates, we collect data about candidates which may vary based on the nature of the position, the candidate’s location and how far in the recruiting process a person advances.  Such data may include contact information, resumes, qualifications, skills, educational history, interview notes, test or assessment results, background check results and other biographical information.  We are the controller of the data that we collect when we recruit candidates.  We collect some of this data directly from you, and also from recruiters, third-party employment sites, social media, personnel referrals, prior employers, references, Kaseya employees that you interviewed with, recruiting events and other sources.  We use this information to identify and evaluate candidates for positions within our company, to comply with our legal and compliance obligations, and to improve our recruiting practices.  We may share recruiting data among our affiliated companies and with third-party service providers that help us in our recruiting efforts.

Physical Security Information.  When your visit our facilities, we may collect certain data from you as a visitor.  Such data may include contact information and security camera recordings.  We are the controller of the data that we collect when you visit our facilities.  We collect some of this data directly from you, and also from security devices.  We use this information to identify visitors, protect the safety of individuals within our facilities, and to comply with our legal and compliance obligations. We may share visitor data among our affiliated companies and with third-party service providers that help us protect and provide safety within our facilities.

3. Cookies, Beacons and Similar Tracking Technologies

For information about the cookies, beacons, and other tracking technologies used by our websites or Kaseya Products and how to manage your settings for these cookies and technologies, please see our Cookie Notice.

4. How We Use the Information We Collect

We generally use the information we collect to provide and enhance Kaseya Products and to operate our business.  Such activities may include, but are not limited to:

• billing and other accounting functions, and processing your transactions;
• establishing accounts and contacting you regarding important information about your Product instances including notices and updates;
• providing technical support and answering other questions you may have;
• editorial and feedback activities;
• marketing and promotion (including providing your contact information to third parties with whom Kaseya has a relationship);
• enforcing agreements;
• investigative and law enforcement activities;
• security and IT management;
• statistical analysis;
• product development;
• conducting surveys, contests and promotions;
• participating in interactive features of our websites, when you choose to do so, such as chatbots or community forums;
• analyzing Kaseya Product and website use;
• responding to your inquiries; monitoring and maintaining our network, and;
• addressing issues that may arise concerning claims of abuse or inappropriate activity.

By providing us with your wireless phone number and agreeing to the prompts, you agree and acknowledge that Kaseya may send text messages to your wireless phone number for any purpose, including marketing. You may ask us to stop text messaging at any time by texting “STOP.”

Some of the information we collect allows us to differentiate users on our network, and in some cases, we act as a pass-through for certain pieces of information to obtain authentication for Internet access. We may compile and otherwise use for any purpose any usage data or other data as set forth in the Kaseya Master Agreement or such other agreement(s) that may exist between you and Kaseya (“Service Agreements”), including information that we may receive by providing support or professional services to you. If you have purchased Kaseya Products, please refer to the Service Agreements to which you are party for further information regarding how we collect and process usage data.

Our processing of Personal Data for the purposes described in this Privacy Statement also includes the use of automated methods of processing, including sentiment analysis, machine learning, artificial intelligence, and generative intelligence capabilities, to analyze your Personal Data, determine trends, or create AI-generated responses or other content. When you interact with chatbots on our websites, we may also store the transcript for the purposes described in this Privacy Statement. ]

You will not be subject to legal or similarly significant decisions based solely on automated data processing without your prior consent.

Google Workspace API:  With respect to the following Kaseya Product Apps, Kaseya does not use any Personal Data processed by the Google Workspace API for the purposes of developing, improving or training generalized / non-personalized AI and / or ML models: Graphus (Automated Phishing Defense/GraphusCyberShield ), Spanning (Spanning Backup for G Suite™), SaaS Protection  and Backupify (Backupify for Google Workspace™).

5. How We Share Information We May Collect

We occasionally hire other companies to assist us in providing Kaseya Products and running our business which may include, for example: handling the processing and delivery of mailings; providing customer support; hosting websites; customer billing; processing transactions; producing events; or performing statistical analysis of Kaseya Products. Those companies will be permitted to obtain only the information they need to fulfill their obligations to Kaseya. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose.

We may disclose any information we collect from you if we believe such action is necessary to respond to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose your Personal Data as required by other laws, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure in necessary to protect our rights, protect the property or safety, investigate fraud, avoid damage, or comply with the law.

If we are acquired by or merged with a third party, or if we buy or sell a third party, in most instances this will be announced on our website. In the even of a sale, merger, reorganization, dissolution, or similar event, Personal Data may be part of the transferred assets.

Data Collection Practices

Certain privacy laws, including the California Consumer Privacy Act (“CCPA”) and other U.S. state privacy laws, require that we provide a description of data collection practices, including specific categories of Personal Data collected and third parties to whom Personal Data is disclosed. The following table is provided:

6. Legal Basis for Processing Personal Data

If our use of your data is governed by the European Union’s General Data Protection Regulation (“GDPR”), California Consumer Privacy Act (“CCPA”), Australia’s Privacy Act 1988 (Privacy Act), Brazil’s General Personal Data Protection Law (LGPD) or under other similar privacy regulations, you should know that we rely on the following legal grounds to process your Personal Data:

• Performance of a contract– To the extent you have purchased Kaseya Products, we may need to collect and use your Personal Data to perform the services which you have purchased. For example, we may use your Personal Data to respond to requests you make via our website and provide you with such services, and your Personal Data may be contained in Backedup Content.
• Compliance with law– In certain circumstances we may be required to process your data to comply with legal obligations to which Kaseya is subject.
• Consent– Some of the Personal Data we collect is provided by you voluntarily, for example when you sign up to join a mailing list or register for an event, and is therefore collected and used with your permission. To withdraw your consent to such use, you can  make such a request through our online portal.
• Legitimate interests– We may use your Personal Data for our legitimate interests, such as to improve Kaseya Products and the content on Kaseya websites.
• Vital interests– We may use your Personal Data to protect the vital interests of you or of another natural person.
• Public interest– We may also use your Personal Data when processing is necessary for the performance of a task carried out in the public interest.
• Notification– We may also use your contact information to keep you and others who have provided us with their contact information up-to-date on recent product and service developments. It you wish us to stop using your contact information in this manner, you can make such a request through our online portal.

7. Your Privacy Rights

Depending on the relevant jurisdiction, you may have certain rights granted to you by law with respect to the Personal Data Kaseya and others have collected about you. For example, if the GDPR or CCPA applies to the data we have collected about you, you may have the right to access and correct such data, to object to the processing of data, and to request that any information we have about you be erased.  Please make this type of request through the online portal or by calling toll free at (877) 926-0001. We will respond to your request within a reasonable timeframe, but no later than one month after you submit the request unless applicable law allows or requires otherwise.

To protect your privacy and security, we may require steps to verify your identity, such as a password and user ID, before granting access to your data.  This Section 7 may not apply to Backedup Content and Personal Data processed by Kaseya Products where Kaseya customers are the data controllers, which typically is controlled by the applicable Kaseya customer (or the that customer’s client), and may need to be addressed through that third party as further described in Section 2, above.

8. Third Party Sites and Services

Third parties with links from Kaseya’s websites (“Linked Sites”) have their own privacy policies which can obtained from those third parties. All such third parties that have a business relationship with Kaseya are encouraged to participate in industry-standard privacy initiatives and take a responsible attitude towards customer and consumer privacy.

We do not have control the policies or practices of third parties or Linked Sites, and we are not responsible for the privacy practices or content of those sites. We recommend and encourage you to always review the privacy policies of those third parties before you provide any Personal Data or complete any transaction with such parties.

Our website also includes social media features, such as the Facebook “Like” button and widgets, the “Share this” button and interactive mini-programs. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our website, therefore your interactions with these features are governed by the privacy statement of those third parties.

9. Collection and Use of Children’s Personal Data

Kaseya does not knowingly collect or use Personal Data from children under the age of 13, or equivalent minimum age in the respective jurisdiction. We encourage parents and legal guardians to closely monitor their children’s internet usage and to never provide Personal Data without their permission.

Other than information held in Backedup Content, if you believe that Kaseya has Personal Data on your child under the age of 13, or equivalent minimum age depending on jurisdiction, please immediately contact us through Kaseya’s online portal  and we will take steps to delete that information from our systems.  Backedup Content, which is controlled by the applicable Kaseya customer (or the customer’s client), and must be addressed through that third party as further described in Section 2, above.

10. Cross-Border Data Transfers

Kaseya Holdings Inc. complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce.  Kaseya Holdings Inc. has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of Personal Data received from the European Union and the United Kingdom in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF. Kaseya Holdings Inc. has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of Personal Data received from Switzerland in reliance on the Swiss-U.S. DPF.  If there is any conflict between the terms in this Privacy Statement and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern.  To learn more about the Data Privacy Framework (DPF) Program, and to view our certification, please visit https://www.dataprivacyframework.gov/

In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Kaseya Holdings Inc. commits to refer unresolved complaints concerning our handling of Personal Data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF to Kaseya Holdings Inc., an alternative dispute resolution provider based in United States. If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit https://feedback-form.truste.com/watchdog/request for more information or to file a complaint.  The services of TRUSTe are provided at no cost to you.

Kaseya may also rely on approved Standard Contractual Clauses for cross-border data transfers from the EU, UK, or Switzerland. Kaseya commits to cooperate with EU Data Protection Authorities (DPAs), the UK Information Commissioner’s Office (ICO), and the Swiss Federal Data Protection and Information Commissioner (FDPIC), and will comply with the advice given by the applicable authorities with regard to Personal Data transferred from the EU, UK, and Switzerland.

Kaseya’s privacy practices, described in this Privacy Statement, comply with the APEC Privacy Recognition for Processors (PRP) system. To see our real-time certification status visit the APEC PRP Directory at https://cbprs.org/compliance-directory/prp/. The APEC PRP system provides a framework for organizations to ensure the protection of Personal Data transferred among participating APEC economies. More information about the APEC PRP framework can be found here.

Kaseya participates in the Global Privacy Recognition for Processors (PRP) System. To see our real-time certification status visit the Global Forum Directory at https://www.globalcbpr.org/privacy-certifications/directory/. The Global PRP enables trusted data flows globally through international data protection and privacy certification. More information about the Global PRP framework can be found here.

11. Security

Kaseya takes information security seriously and uses reasonable measures to protect your information from unauthorized access. For information about our security measures, SOC reports, security advisories, security processes and other information, please visit the Kaseya Trust Center.

When you place orders on our websites, your order information, including your credit card number and delivery address, is transmitted through the Internet using Transport Layer Security (TLS) technology. TLS technology causes your browser to encrypt your order information before transmitting it to our secure server. We use a variety of other security technologies depending on the situation to help protect your information from unauthorized access, use, or disclosure, such as physical access controls, TLS, Internet firewalls, and network monitoring. However, no security system is fully secure, and therefore we cannot guarantee the security of your information or assume liability for improper access to it. By continuing to use our websites and Products, you accept a level of vulnerability despite the security measures we employ, and understand that we are not immune to security breaches, viruses and other such threats and risks.  If you use a password to help protect your information, it is your responsibility to keep your password confidential, change the password frequently and use a strong password. We strongly recommend that you do not share this password with anyone.

12. Data Retention

We will retain your information for as long as your account is active, as needed to provide you the Kaseya Product, and/or as provided by law. After your account is closed, we may continue to communicate with you about Kaseya Products or give you important business updates that may affect you unless you have opted out of receiving such communications.  If you wish to request that we no longer use your information to provide you Kaseya Products, contact us through the online portal. We will retain and use your information as necessary to comply with our legal obligations, for security and fraud prevention, to resolve disputes, and enforce our agreements. We set retention timeframes based on the type of data.

We will retain Backedup Content for such periods as described in the applicable Kaseya Product Specifications.  Such periods are often configurable by Kaseya customers as part of the Kaseya Product offering.   In addition, Kaseya will retain Backedup Content as necessary to comply with our legal obligations, for security and fraud prevention, to resolve disputes, and enforce our agreements.

13. Communication Preferences

You can stop delivery of promotional email communications from us by clicking on the “unsubscribe” link provided in such communications. Likewise, you can stop delivery of text messages at any time by replying “STOP” to such messages. You can also stop delivery of Kaseya communications by contacting Kaseya through the online portal. Additionally, when you purchase Kaseya Products, we may deliver non-promotional communications related to those products or services which may not be canceled unless you cease use of the product or service.

14. Onward Transfer of Personal Data

With respect to transfers of Consumer Personal Data to third-party Processors, Kaseya (i) enters into a contract with each relevant Processor, (ii) transfers Personal Data to each such Processor only for limited and specified purposes, (iii) ascertains that the Processor is obligated to provide the Personal Data with at least the same level of privacy protection as is required by the DPF Principles, (iv) takes reasonable and appropriate steps to ensure that the Processor effectively processes the Personal Data in a manner consistent with Kaseya’s obligations under the DPF Principles, (v) requires the Processor to notify Kaseya if the Processor determines that it can no longer meet its obligation to provide the same level of protection as is required by the DPF Principles, (vi) upon notice, including under (v) above, takes reasonable and appropriate steps to stop and remediate unauthorized processing of the Personal Data by the Processor, and (vii) provides a summary or representative copy of the relevant privacy provisions of the Processor contract to the Department of Commerce, upon request. Kaseya remains liable under the DPF Principles if Kaseya’s third-party Processor onward transfer recipients process relevant Personal Data in a manner inconsistent with the DPF Principles, unless Kaseya proves that it is not responsible for the event giving rise to the damage.

15. Recourse, Enforcement and Liability

Kaseya encourages Individuals covered by this Privacy Statement to raise questions about the processing of Personal Data about them by contacting Kaseya through the contact information provided below. Any Personnel that Kaseya determines is in violation of the DPF Principles and/or this Privacy Statement will be subject to disciplinary action up to and including termination of employment, where applicable, in accordance with Kaseya’s disciplinary procedures.

In accordance with the DPF Principles, Kaseya commits to resolve complaints about Individuals’ collection or use of your Personal Data. Any Individuals with inquiries or complaints regarding this Privacy Statement or the use or disclosure of Personal Data in accordance with the DPF Principles should first contact Kaseya using the contact information given below. Kaseya will investigate and attempt to resolve complaints and disputes regarding use and disclosure of Personal Data in accordance with the DPF Principles outlined in this Privacy Statement. In addition, Kaseya has further committed to cooperate with the panel established by the EU data protection authorities (“DPAs”) and comply with the advice given by the panel with respect to unresolved DPF complaints related to Individuals’ data transferred from the EEA in the context of the contractual relationship. Kaseya also commits to cooperate with the DPAs and the UK’s Information Commissioner’s Office (ICO) and to comply with the advice given by such authorities with regard to Personal Data transferred from EU and the UK in the context of the contractual relationship. If you do not receive timely acknowledgement of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact your DPA for more information or to file a complaint. The services of DPAs (including the ICO) are provided at no cost to Individuals. If any request remains unresolved, Individuals may, under certain circumstances, have a right to invoke binding arbitration under DPF. The Federal Trade Commission has jurisdiction over Kaseya’s compliance with the DPF Principles.

In addition, Kaseya has agreed to cooperate with TrustArc with respect to complaints of Individuals that are not Personnel of the Company and with the local data protection authorities with respect to Personnel and human resources-related information. For more information and to submit a complaint to TrustArc, visit https://trustarc.com/dispute-resolution/. Such independent dispute resolution mechanisms are available to Individuals free of charge. Under certain limited conditions, if your complaint is not resolved through these channels, it may be possible for Individuals to invoke binding arbitration before the EU-U.S. DPF Panel to be created by the U.S. Department of Commerce and the European Commission. For additional information, please visit https://www.dataprivacyframework.gov/Program-Overview.

In circumstances in which Kaseya obtained or maintains Personal Data as a Service Provider, Individuals may submit complaints concerning the processing of their Personal Data to the relevant client, in accordance with the client’s dispute resolution process. Kaseya will participate in this process at the request of the client or the Individual. Kaseya will take steps to remedy any issues arising out of potential failure to comply with the DPF Principles.

16. Changes to this Privacy Statement

We reserve the right to modify this Privacy Statement at any time, so please review it frequently. If we make material changes to this Privacy Statement, we will notify you here, by email, or by means of a notice on our home page prior to the change becoming effective.  You should review this Privacy Statement periodically to stay informed about any updates or changes that we may have made. You can see when this Privacy Statement was last updated by checking the revised date displayed at the top of this Privacy Statement.

17. Contacting Us

If you have questions or concerns, you should first contact the Kaseya Privacy Administrator through the online portal; call (877) 926-0001 or send mail to Kaseya Privacy Administrator 701 Brickell Avenue, Suite 400, Miami, FL 33131.

18. Appendix A

• Kaseya US, LLC
• Datto, LLC
• Vonahi, LLC
• Saas Alerts, Inc.
• Technology Marketing Toolkit LLC
• Inky Technology Corporation