Kaseya MDR

MDR services for deploying expert security defenses

Secure your IT environment from threats with Kaseya MDR (formerly RocketCyber). It’s a comprehensive, always-on managed detection and response (MDR) that monitors endpoints, Microsoft 365 and firewalls. Reduce risk, relieve stress and strengthen your security stance with services backed by cybersecurity experts.

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Why Kaseya MDR?

24/7 expert threat monitoring and response

Stay protected without having to build your own SOC. Kaseya MDR provides continuous monitoring by experienced security analysts who investigate alerts, validate threats and take immediate containment action. Stop attacks early with round-the-clock security coverage.

Cut through alert noise to respond faster

Focus on what matters most by eliminating unnecessary alerts. Kaseya MDR uses AI-driven correlation and triage to filter out noise, surface real threats and accelerate response times, so only high-priority incidents get escalated for rapid action.

"From the integration to the setup, everything was seamless. We saw an immediate return on investment with real-time alerts and actions taken on potential threats, reducing our response times drastically." Zach Browning, Director of Managed Technology Solutions, CISPOINT

Security that scales with your team

Protect more without dialing up the complexity. Kaseya MDR integrates with both Kaseya and third-party tools, letting you extend security across your environment, streamline operations and scale efficiently. All without the overhead of managing additional infrastructure or people.

"It's comforting to know there's always someone watching. When we're caught up doing a dozen other things and miss something, they're there to catch it." Matthew Burke, Vice President of IT, Pioneer Bank

Stop hackers where they target you the most

Protect your most vulnerable attack surfaces with comprehensive, continuous monitoring. Kaseya MDR defends endpoints, Microsoft 365 and firewalls simultaneously, detecting suspicious activity, investigating threats and taking rapid action to contain attacks before they can spread.

“It’s a great fit for small businesses because it efficiently processes logs from what I consider the most critical elements: your computers, servers, antivirus, firewalls and Microsoft 365.” Andres Ruz, Chief Information Security Officer, 5 Factor Technology
FEATURES

Managed detection and response that empowers your IT security

Proactive threat hunting

Stay one step ahead of advanced cyberthreats. Our security experts apply the world’s most extensive database of threat indicators to reliably detect and mitigate potential risks, helping your IT environments stay secure.

AI-Enhanced SOC

Kaseya MDR's AI-enhanced SOC automatically triages and correlates incoming alert activity, dramatically reducing noise and false positives for faster response times. Analysts spend less time sorting and more time acting because they know each alert is a real threat that demands attention.

Efficient, cloud-based deployment

Rapidly enhance your security posture with hardware-free deployment. Our cloud-based technology allows for quick and seamless deployment so you’re protected in minutes, without the need for on-site installations or complex configurations.

Expert-backed PSA ticketing

Get precise, ready-to-action tickets directly into your PSA system from a team of experienced MDR analysts. Optimize your incident response and drive rapid remediation with expert, practical guidance that strengthens threat management.

Ransomware & malware prevention

Automatically detect, kill the process and isolate endpoints with ransomware before it spreads with our proprietary software. Plus, Kaseya MDR integrates with your existing malware prevention tools to strengthen protection so you can respond quickly to active threats.

Security performance reports

With comprehensive reports detailing essential security metrics and network activities, it’s easy to demonstrate your value to clients and stakeholders. User-friendly dashboards provide a clear, immediate overview anytime you need it.

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Kaseya 365

Get MDR services and much more with Kaseya 365 Endpoint

Kaseya 365 Endpoint, together with Kaseya MDR, delivers a single, integrated subscription that provides everything needed to manage, secure, back up and automate your endpoints.

Customer SUCCESS

Our commitment to you 

Professional services

Kaseya's Global Services helps you get the most from your tech solutions, boost performance and achieve business goals. 

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24/7 customer support 

Kaseya’s Direct to Tech™ delivers fast, expert-level support to help your business quickly resolve issues and minimize risk. 

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Partner First Pledge

Kaseya's Partner First Pledge is a commitment to flexible terms, shared risk and dedicated support for your business. 

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Testimonials

Hear from our customers

Real stories, real success. See how Kaseya partners thrive.

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Blackline IT: Protecting people, not just systems

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Built to last: How Astute turned efficiency into predictable growth

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Built on grit: How NEXTGen IT turns challenges into comebacks

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Faq

Frequently asked questions about MDR services

Kaseya MDR is the evolution of RocketCyber, rebuilt from the ground up with significantly enhanced capabilities, including an AI-enhanced SOC, built-in automation and response actions, a modern alert-centric UI and 400-day log retention. Existing RocketCyber customers migrate at no additional cost and keep all existing RocketCyber features without an agent reinstall.

Managed Detection and Response (MDR) services are comprehensive cybersecurity solutions that focus on detecting, analyzing and responding to threats in real-time. MDR services combine advanced technology with human expertise to monitor your IT environment continuously, identify potential security incidents and take swift action to mitigate risks.

Kaseya MDR services utilize proprietary technology and a team of seasoned security experts to deliver first-rate advanced threat protection across endpoint, network and cloud attack pillars.

In today's evolving threat landscape, cyberattacks are becoming more sophisticated and frequent. Organizations need expert security measures to protect their sensitive data and critical systems. However, hiring and retaining in-house security experts can be expensive and challenging due to the high demand for skilled professionals.

MDR services address this need by providing access to top-tier cybersecurity talent and cutting-edge technology. This allows businesses to effectively manage and respond to threats without the significant costs and complexities associated with building an in-house security team.

The primary difference between managed detection and response (MDR) and endpoint detection and response (EDR) lies in their scope and approach. EDR focuses specifically on detecting and responding to threats at the endpoint level, such as individual computers and devices. It uses software agents to monitor endpoint activities, detect suspicious behavior and initiate responses to potential threats.

On the other hand, MDR is a managed service that encompasses a broader range of security services. While it includes EDR capabilities, MDR also provides additional layers of protection through continuous monitoring, threat intelligence and a dedicated team of security experts who manage and respond to incidents across the broader IT environment.

Ready to get started?

Request a demo to see how Kaseya MDR enhances threat detection and response across your IT environment.