Kaseya Connect 2026 is almost here, and we’re excited to have you join us. With four days of sessions, workshops and conversations ahead, there’s a lot to look forward to — and even more to choose from.
Whether you’re an MSP or work in corporate IT, the agenda is packed with everything from product training to deep-dive sessions, strategy discussions and peer forums. The challenge isn’t finding something to attend — it’s building the best experience for your own unique goals.
That’s where this guide comes in.
We’ve cut through the noise to highlight the sessions and opportunities that stand out the most. Regardless of what you want to achieve, whether it’s growing your MSP, tightening security, improving operations or learning from peers, we have something to help you make the most of your time.
Here are our top picks.
Build a pipeline and grow your MSP
If growth is a priority, this is where you should start. These sessions focus on attracting the right customers, standing out in a crowded market and building a pipeline that doesn’t rely on constant manual effort. From sharpening your positioning to using AI to scale your marketing, each session is designed to help you build steady, predictable growth.
How to build an effective and high-powered MSP GTM engine
11:00 AM – 11:45 AM | April 28
A great place to start. This session breaks down what a strong go-to-market motion looks like for MSPs and how to build one that consistently generates opportunities instead of relying on one-off wins.
How to pick and dominate a lucrative target market
Part 1: 01:15 PM – 02:00 PM | April 28
Part 2: 02:15 PM – 03:00 PM | April 28
This two-part series helps you move beyond trying to serve everyone. You’ll learn how to identify a high-value niche, position your services more effectively and build a strategy that makes you the obvious choice in that space.
Attract hot leads online 24/7 using AI-generated content
11:30 AM – 12:15 PM | April 29
This session shows how to use AI to keep your pipeline active around the clock. You’ll walk away with practical ideas for creating content that attracts the right prospects without requiring constant effort from your team.
21 AI tools to 10X your MSP marketing team’s speed, output and results
11:00 AM – 11:45 AM | April 30
A fast-paced session that introduces practical tools your team can start using right away. Expect actionable ideas that help you produce more campaigns, content and outreach with the same resources.
Strengthen security and reduce risk
Security is no longer just about having the right tools. It’s about knowing where your gaps are, reducing noise and responding faster when it matters most. These sessions focus improving visibility across your environment, tightening controls where it counts and helping your team stay ahead of evolving threats without getting overwhelmed.
Shrink the target: Automating smart M365 policy enforcement with SaaS Alerts
11:00 AM – 11:45 AM | April 28
This session shows how to reduce your attack surface at scale by automating policy enforcement using SaaS Alerts. Instead of relying on manual checks, you will see how to lock down common vulnerabilities across Microsoft 365 environments in a consistent and efficient way.
Finding signal in the noise: AI that surfaces real threats faster
01:15 PM – 02:00 PM | April 28
Security teams often deal with too many alerts and not enough clarity. This session breaks down how AI can cut through that noise, helping you identify real threats faster and focus your attention where it matters most.
AI has rewritten the rules of phishing: What security leaders must know
11:30 AM – 12:15 PM | April 29
Phishing attacks are getting harder to detect and easier to scale. This session explains what has changed, what to watch for and how to adapt your approach to keep your defenses effective.
Close the gaps: Covering blind spots across M365 and your SaaS stack
11:00 AM – 11:45 AM | April 30
Even well-secured environments have gaps. This session focuses on uncovering those blind spots across your SaaS ecosystem and taking practical steps to close them before they become real risks.
Run a more efficient and scalable operation
As your MSP grows, so does its complexity. The difference between teams that scale smoothly and those that struggle often comes down to how well operations are structured. These sessions focus on reducing friction in your day-to-day workflows, improving consistency and helping your team handle more without burning out.
The state of IT service delivery: Today, tomorrow and beyond
11:00 AM – 11:45 AM | April 28
Service delivery is changing fast, driven by automation, rising customer expectations and the need for faster response times. This session examines where things stand today, where they’re heading and what modern service delivery should look like in practice.
AI in practice: Achieve 50% faster resolution times from strategy to execution
01:15 PM – 02:00 PM | April 28
Discover how to integrate AI into your service desk to reduce ticket resolution times and improve technician efficiency. From triaging issues to automating repetitive tasks, this session will show you how to move from concept to execution in a way that delivers measurable results.
Debunking the MSP success myth: What high growth providers do differently
11:30 AM – 12:15 PM | April 29
There is no single formula for success, but high-performing MSPs tend to share a set of operational habits. This session looks at what those teams do differently — from how they structure their workflows to how they prioritize work and manage resources. Learn how to identify gaps in your operations and discover practical ideas to improve how your team runs day to day.
Ask me anything: Endpoint management, service desk and IT documentation
11:00 AM – 11:45 AM | April 30
Sometimes the most valuable insights come from direct conversations. This open session gives you direct access to experts on IT Glue, Autotask, BMS, VSA and Datto RMM in this interactive AMA. Ask the most burning questions about your environment and get practical answers from experts.
Build resilience and stay compliant
Security is only one part of the equation. The real test comes when something goes wrong — how quickly you can recover, how well you stay operational and whether you are prepared when auditors or regulators step in. These sessions focus on building a more resilient foundation where protection, recovery and compliance work together rather than in silos.
Kaseya’s vision: Unified cyber resilience
11:00 AM – 11:45 AM | April 28
This session dives deep into Kaseya’s vision for unified cyber resilience: a single, integrated approach to help teams protect, govern and recover data no matter where it lives.
Resilience under pressure: Staying audit-ready when regulators come knocking
02:15 PM – 03:00 PM | April 28
Audits are rarely convenient, and preparation often happens too late. This session focuses on what it actually takes to stay audit-ready at all times — from maintaining proper documentation to aligning processes with compliance requirements. You will learn how to avoid last-minute scrambles and handle regulatory checks with confidence.
Stop protecting Azure with Azure
11:30 AM – 12:15 PM | April 29
Native cloud tools are built for availability — not recovery from real-world cyber incidents. This session explores the risks of relying solely on Azure-native protection for backup, ransomware recovery and true business continuity, along with actionable steps to build genuine cyber resilience in Azure.
Compliance without compromise: Navigating FIPS 140-3
01:45 PM – 02:30 PM | April 29
Regulatory frameworks like FIPS are quickly becoming table stakes. This session demystifies what these standards require and how organizations can meet compliance goals without sacrificing disaster recovery functionality. Learn how compliance and resilience can work together — not against each other.
Learn from other MSPs and peers
Some of the most valuable takeaways at Kaseya Connect don’t come from presentations. They come from conversations with people running businesses like yours. These peer forums are built around real experiences, open discussions and practical insights you can relate to immediately. If you want to understand what is working in the field, this is where to spend your time.
MSP mergers and acquisitions: What valuations look like and how to prepare your business
11:30 AM – 12:30 PM | April 29
Whether you are planning for growth, acquisition or a future exit, understanding valuation is critical. This session breaks down what drives MSP valuations today, what buyers look for and how to position your business to be more attractive.
Protecting your MSP’s profit margins: Pricing, vendor costs and service packaging that works
01:45 PM – 02:30 PM | April 29
Margins can erode quickly if pricing and costs are not aligned. Discover how MSPs are structuring their services, managing vendor expenses and pricing offerings to protect profitability. You will get practical ideas for packaging services more effectively and avoid common pricing mistakes.
Recruiting, developing and retaining MSP talent in a tight labor market
11:00 AM – 12:00 PM | April 30
Hiring is one of the biggest challenges for MSPs today. Learn how teams are finding talent, developing skills internally and creating an environment where people want to stay. It offers practical ways to reduce turnover and build a stronger, more stable team over time.
Turning QBRs into revenue and retention tools: Account management essentials for small MSPs
11:00 AM – 12:00 PM | April 30
Quarterly business reviews are often treated as routine check-ins, but they can do much more. Discover how MSPs are using QBRs to strengthen client relationships, uncover new opportunities and improve retention. You will learn how to turn these conversations into meaningful business outcomes instead of just status updates.
Build real skills with hands-on training
If you want to go beyond sessions and sharpen your skills, the training and workshops are worth your time. Designed for practical learning, they give you the opportunity to work through real scenarios, strengthen your expertise and walk away with knowledge you can apply immediately.
In cybersecurity, there are many opportunities to deepen your capabilities and pursue certifications. Programs like
Kaseya Certified Administrator in Datto EDR, SaaS Alerts and INKY Email Security are designed to strengthen how you detect, respond to and manage threats.
Sessions such as Secure-by-Default Operations, The Recovery Playbook and Incident Communications Specialist add a broader layer, helping you build stronger processes around prevention, response and recovery.
If automation is a priority, The Automation Advantage shows how to reduce manual effort and improve consistency in your day-to-day operations.
For documentation, Documentation Rescue Escape Room takes a more interactive approach, helping you rethink how information is structured, maintained and used by your team.
On the IT management side, sessions like Navigating Endpoint Excellence: Datto RMM as Your Operational Compass and Trifecta: Service Delivery focus on improving visibility, control and coordination across your environment.
Get ready to make the most of Kaseya Connect 2026
We’re excited to have you join us and hope you make the most of every moment — from the insights you gain in sessions to the conversations you have with peers and the ideas you take back to grow your business.
We look forward to seeing you at the keynote highlights, connecting with you at the networking reception and sharing the energy of events like Full Throttle at Grand Prix Plaza.
Have a great time, learn as much as you can and make it count.
When you’re ready, explore the full agenda and start planning your schedule.
