Kaseya Took Over Sydney for DattoCon APAC 2023


This year, more than 1500 people gathered at Kaseya DattoCon APAC in Sydney, Australia! Partners and vendors came from all over the APAC region – Australia, the Philippines, New Zealand, Singapore, Ireland, the UK and more. Spanning three days, Kaseyans and partners had the opportunity to meet, attend training sessions and bootcamps, network, enjoy afterparties, and gain sneak peeks on what’s to come. Guests listened to presentations and panels from Kaseya leadership, including CEO Fred Voccola, CPO Ranjan Singh, CMO Mike Sanders, CTO Nadir Merchant and Security GM Mike Puglia. They shared insights on Kaseya’s 2024 goals, product updates, the state of M&A, future developments for MSPs, tips for growth and success and much more.

No matter where in the world, Kaseya DattoCon continues to be a “can’t miss” event for likeminded individuals and businesses to come together to hear about the future of the industry, learn innovative ways to catapult their success and see the path Kaseya continues to forge.

M&A Symposium

The event kicked off with Pre-Day, featuring the M&A Symposium, and Fred’s keynote on the continued growth of the MSP industry and the growing marketing for IT & cybersecurity services for small to medium-sized businesses. SMBs are finding themselves in a digital transformation – with statistics estimating 3.5% annual growth, investing in tech has become the #1 priority. Companies are really starting to see the benefits of making their tech software and cybersecurity a priority and what that will do for success and revenue. There is also progressive growth in merging MSPs, using tools like Kaseya’s Concierge Platform makes this process simpler. Putting the customer first, focusing on the culture and understanding risks are pillars that lead to successful M&A transactions.

The Buyers & Sellers Panel featured Mike Sanders, Kaseya CMO; Christian Pacheco, Virtual IT Group Managing Director; Ken Roulston, EX2 Consultancy Managing Director; and Nick Sheehan, EFEX CEO. This discussion highlighted ways for businesses to better prepare themselves for sales, consolidation, and tips to support minimizing the work the buyer must do – leading to a better number in terms of valuation. “If you can consolidate and work together as one business, you’ll get better results,” Christian shared, “always run your business like you’re going to sell it tomorrow.” The panel also shared strategizing tactics on standardizing processes when acquiring a new company versus maintaining the brand’s identity and weighing the risks of both for business.

Mission: Creating the Most Successful MSPs on the Planet

Day One opened with a keynote by Kaseya CEO Fred Voccola reiterating our mission to help create the most successful MSPs on the planet through IT Complete – our integrated IT and cybersecurity management platform – housing our suite of products to make businesses more efficient, skyrocket productivity, increase revenue, and make customers and partners lives simpler.

To accomplish this, we have made moves like acquiring Datto. Our objectives with this were to accelerate innovation, lower prices, “Datto-ify” the MSP experience and unify partner experience. As Fred said in his keynote, 93% of SMBs claim to be dependent on their tech in 2023. This is the perfect time to expand your product portfolio and streamline productivity. The numbers don’t lie – partnering with Kaseya is an innovative path towards growth, with the average Kaseya MSP growing by 16%. It’s to our partners’ benefit to really utilize our products like IT Complete – total coverage aside, these modules are typically priced at nearly 33% less than those of competing solutions.

After Fred’s remarks, Ranjan took the floor to introduce Kaseya and Datto product innovations. Fifty percent of IT professionals’ time is wasted on inefficient and outdated processes – the new Kaseya product updates are crucial to productivity and revenue. Ranjan highlighted updates across products like VSA 10, FlexSpend, EDR, Compliance Manager, AutoTask, IT Glue, and IT Complete 2.0.

Take Risks and Trust Yourself

On the final day, guests were introduced to an Australian inspiration — Jessica Watson OAM, the youngest person to circumnavigate the world. Jessica served as guest speaker for the event, sharing her story of resilience, drive, and passion, showing nothing is impossible if you have faith in yourself and are willing to work towards your goals. Her story shows us what perseverance and drive can lead to, as she is now a global inspirational speaker and teaches others what taking risks and trusting yourself can lead to.

We wrapped up the conference with a champagne toast and the announcement of the MSP of the Year Awards. With over 100 submissions across six categories, congratulations to our winners:

  • MSP Automation Award – ASI Solutions
  • MSP Community Award – Lateral Plains
  • MSP Cybersecurity Innovation – Silicon Systems
  • MSP Fastest Growing – EFEX
  • MSP Rising Star – Revolve
  • MSP of the Year – Ever Nimble

Kaseya DattoCon APAC would not be possible without the generous partners who share Kaseya’s commitment to helping IT professionals thrive. A special thank you to Corporate Sponsor Pia and Diamond Sponsors ThreatLocker and Blackpoint.

Thank you to all who attended. We look forward to seeing you back in Sydney next year for Kaseya DattoCON APAC 2024 on 12-14 November!

Register now and secure the best pricing.

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