Most businesses deal with a flood of IT requests from their clients and employees every day. These requests could beRead More

Recurring Revenue: Models, Benefits and Why It’s Important
What is recurring revenue? As the name suggests, recurring revenue implies a stable portion of a company’s revenue that continuesRead More

Professional Services Automation (PSA): Software for Increased Efficiency, Success and Profitability
Many MSPs lose valuable time juggling between disjointed tools to run their business, which decreases productivity. As a result, theyRead More

Kaseya Named Best IT Company of the Year
Kaseya Named Best IT Company of the Year in the 17th Annual 2022 Information Technology World Awards® The Globee® Awards, organizers of world’s premierRead More

Kaseya is Helping to Build Miami’s Tech Workforce
Kaseya is one of the hottest tech companies to work for right now. Headquartered in the exciting city of Miami,Read More

IT Compliance: Understanding Its Purpose and Benefits
IT compliance refers to a set of statutory rules and regulations that businesses must follow to minimize the threat ofRead More

What is a Security Operations Center (SOC) and Why Do You Need It?
The global average total cost of a data breach in 2021 was a whopping $4.24 million. According to the trendsRead More

The Role of a Help Desk: Understanding Its Function, Benefits, Goals and Best Practices
What is a help desk? An IT help desk is a platform or tool that enables businesses to organize customerRead More

System Integration: Purpose, Types, Methods & Benefits
What is system integration? System integration is the process of uniting all virtual and physical components into a single cohesiveRead More

What Is IT Process Automation (ITPA) and How Does It Work?
What is IT process automation (ITPA)? IT process automation (ITPA) makes use of technology to automate complex business processes, suchRead More