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The cloud shared responsibility model: what MSPs and clients are actually responsible for
The cloud shared responsibility model is one of the most important concepts in cloud security, and one of the most
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Data Governance: What It Is, Why It Matters, and How to Build a Program
Most organizations discover they need a data governance program at the worst possible time. A regulatory audit lands, a breach
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Data center management: on-premises, colocation, and cloud
Most IT teams don't set out to build a data center strategy. They inherit one. Servers get added over the
Read moreGoogle Workspace management: security, administration, and backup for IT teams
Google Workspace has become the primary productivity platform for a significant portion of SMBs, particularly in sectors that adopted it
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Vulnerability management: a practical guide for IT teams and MSPs
Most organizations have some form of vulnerability management. A quarterly scan, a patching process of some kind, an annual penetration
Read moreNIST Cybersecurity Framework: a practical guide to CSF 2.0 for IT teams and MSPs
NIST CSF 2.0 is the cybersecurity framework most clients are increasingly using to structure their security programs and evaluate the
Read moreWindows server management: patching, monitoring, and best practices for IT teams and MSPs
Windows Server is the platform MSPs spend the most time managing. It's the dominant server operating system in SMB and
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MSP patch management: How to keep every client secure
Patch management is one of the highest-leverage services an MSP delivers. It runs every day in the background, satisfies a
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Kaseya Connect 2026: Key announcements and highlights
Kaseya Connect 2026 brought together thousands of MSPs and IT professionals in Las Vegas for one of the most anticipated
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Standard operating procedures for IT: how to write them and why they matter
Every time a technician resolves a ticket the same way their colleague does it, efficiently, correctly, first time, it's either
Read moreNY DFS Cybersecurity Regulation (23 NYCRR 500): what financial services firms and their MSPs need to know
Most NYDFS compliance programs in active use today were built against the original 2017 version of 23 NYCRR Part 500.
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Third-party patch management: Why it's critical and how to automate IT
The patch compliance dashboard says 96%. Windows is current, macOS is current, the security team signs off and the report
Read moreLinux server management: patching, monitoring, and security for MSPs
Most MSPs run on Windows. Most clients live on Windows. But the server estate behind those clients is increasingly mixed,
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Kaseya Connect 2026: It's all about community
On Day 3 of Connect, Gary Pica, Chief Community Officer at Kaseya, opened the Community Keynote by referencing a conversation
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Reducing GDPR breach risk starts in the inbox
Read the blog to discover how email security plays a critical role in supporting your General Data Protection Regulation (GDPR) compliance.
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Cloud infrastructure management: a guide for IT teams and MSPs
Managing cloud infrastructure is a full-time operational discipline. The promise of cloud (on-demand resources, elastic scaling, no hardware maintenance) is
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Cloud backup: a practical guide for IT teams and MSPs
According to the 2026 Kaseya State of the MSP Report, 50% of MSPs reported year-over-year BCDR revenue growth, driven by
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Cloud adoption: a practical guide for IT teams and MSPs
Cloud adoption is not a single decision. It is a series of decisions made over months or years, each one
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AI in IT management: what it actually does and how MSPs can use it
Artificial intelligence in IT management isn't a future consideration. It's what's shipping in production tooling today. The question isn't whether
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