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What Is Ticket Management? Ticket management in IT is the process of tracking, managing and resolving user requests and IT

Fueled by the shift to remote and hybrid work environments and the need to digitally transform business during the global

The proliferation of connected endpoints is increasing in both small and large enterprises. Managed service providers (MSPs) are seeing a

Industry jargon can be hard to understand. Let demystify it for you so that you can understand the threats that your business faces daily.

For organizations looking to standardize software deployments across platforms, cut back on overhead costs and enhance scalability, (server) virtualization and

Until the pandemic hit businesses in full force in 2020, high levels of mergers and acquisitions (M&A) activity were seen in the MSP

The year 2020 was a tumultuous year to say the least. With livelihoods around the world upended by the COVID-19

Technology is changing rapidly and IT teams need IT management tools that are keeping up with this pace of change. Traditional endpoint management

Organizations today often require many servers in different physical locations, each operating at their highest capacity to drive efficiency and

Kaseya has been named a 2021 Best-Of award winner for Remote Monitoring And Management (RMM) by Expert Insights, a global

Many businesses and MSPs are still reeling from the supply chain attack that took place in December 2020. Even U.S.

Monitoring of Simple Network Management Protocol (SNMP) devices, such as routers, switches and printers, allows system administrators to quickly detect

Before the advent of cloud services, companies generally had to either purchase their IT infrastructure assets – a capital expenditure

With businesses planning and budgeting for their Information Technology (IT) needs for 2021, deciding on whether to build or expand

MSPs provide essential services to their clients. They keep their operations humming along while continually upgrading technology, reinforcing their defenses

In our previous blog – Patch Tuesday: October 2020, we briefly discussed Common Vulnerabilities and Exposures (CVE) and how software

According to a recent ITIC report, the cost of one minute of per server downtime ranges from $1,670 per server,

Network monitoring is an essential IT task continuously performed on devices on a network to identify any issues and to

In our previous blogs, we discussed at length about business impact analysis and business continuity and disaster recovery, and how

Every organization must adhere to industry standards and regulations relevant to their industry. Violating these regulations could lead to heavy