The concept of virtualization originated in the late 1960s and early 1970s and this technology has been in wide useRead More

Ticket Management: What Makes a Good Ticketing System?
What Is Ticket Management? Ticket management in IT is the process of tracking, managing and resolving user requests and ITRead More

AWS vs. Azure vs. Google Cloud: Comparing Cloud Platforms
Fueled by the shift to remote and hybrid work environments and the need to digitally transform business during the globalRead More

What Is Unified Remote Monitoring and Management (uRMM)?
The proliferation of connected endpoints is increasing in both small and large enterprises. Managed service providers (MSPs) are seeing aRead More

Containers vs. Virtual Machines (VM): All You Need to Know
For organizations looking to standardize software deployments across platforms, cut back on overhead costs and enhance scalability, (server) virtualization andRead More

Mergers and Acquisitions: Pros and Cons for MSPs
Until the pandemic hit businesses in full force in 2020, high levels of mergers and acquisitions (M&A) activity were seen in the MSPRead More

3 Vulnerabilities to Plug to Secure Your Customers’ Remote Workforce
The migration to a remote workforce hit fast forward in the past year as businesses around the world asked employeesRead More

Hybrid Work: Benefits, Disadvantages and Other Considerations
The year 2020 was a tumultuous year to say the least. With livelihoods around the world upended by the COVID-19Read More

Endpoint Management and Its Evolving Role in IT
Technology is changing rapidly and IT teams need IT management tools that are keeping up with this pace of change. Traditional endpoint managementRead More