The concept of virtualization originated in the late 1960s and early 1970s and this technology has been in wide useRead More
Ticket Management: What Makes a Good Ticketing System?
June 2nd, 2021
What Is Ticket Management? Ticket management in IT is the process of tracking, managing and resolving user requests and ITRead More
AWS vs. Azure vs. Google Cloud: Comparing Cloud Platforms
May 13th, 2021
Fueled by the shift to remote and hybrid work environments and the need to digitally transform business during the globalRead More
What Is Unified Remote Monitoring and Management (uRMM)?
May 11th, 2021
The proliferation of connected endpoints is increasing in both small and large enterprises. Managed service providers (MSPs) are seeing aRead More
Containers vs. Virtual Machines (VM): All You Need to Know
April 29th, 2021
For organizations looking to standardize software deployments across platforms, cut back on overhead costs and enhance scalability, (server) virtualization andRead More
Mergers and Acquisitions: Pros and Cons for MSPs
April 21st, 2021
Until the pandemic hit businesses in full force in 2020, high levels of mergers and acquisitions (M&A) activity were seen in the MSPRead More
3 Vulnerabilities to Plug to Secure Your Customers’ Remote Workforce
April 7th, 2021
The migration to a remote workforce hit fast forward in the past year as businesses around the world asked employeesRead More
Hybrid Work: Benefits, Disadvantages and Other Considerations
April 6th, 2021
The year 2020 was a tumultuous year to say the least. With livelihoods around the world upended by the COVID-19Read More
Endpoint Management and Its Evolving Role in IT
April 2nd, 2021
Technology is changing rapidly and IT teams need IT management tools that are keeping up with this pace of change. Traditional endpoint managementRead More