A managed services contract is a binding agreement between an MSP and its client. It outlines the services the MSP provides to
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How to Calculate the ROI of Your IT Management Solution
Using the right IT management tool can be a game-changer for businesses. If you run a small to midsize business
Boost Profitability by Pricing Your Services Appropriately
Managed service providers (MSPs) often grapple with the dilemma of pricing their services appropriately. They strive to offer the best

3 Ways to Handle POS Security Risks in Retail IT
Today, organizations are prioritizing security, given the increased rate of occurrence of cyberattacks. And the retail industry is no exception.
Leverage Two-Factor Authentication for Maximized Security
Did you know that 81 percent of data breaches are due to weak or stolen passwords? Managing passwords is a struggle for
Secure Your Backup with Multi-Factor Authentication
Data is the heart of business for companies in today’s economy. Losing critical data can cause serious financial setbacks which

2019 IT Operations Survey Results: Automated Patch Management Not Widely Adopted
Patch management and vulnerability management play a critical role in endpoint security. The process includes discovering assets in the network,

Lessons Learned from Windows XP End of Life
Windows 7, as well as Windows Server 2008/R2, reach the end of life on January 14, 2020. Less than six

Is Your Healthcare Organization Prepared for Windows 7 End of Life?
According to a report by Forescout, “About 71 percent of medical devices will be running unsupported Windows operating systems (OS)