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Compared to break-fix, the managed services model of delivering IT services offers much greater value to your customers. However, convincing them that managed services can help them increase their productivity, manage their costs, and lower the risks to their businesses can be a challenge.
In this whitepaper, you will learn:
- Lessons learned from a small break-fix company that transformed into a top MSP
- How IT automation enables the delivery of managed services
- Five tips for educating your customers