Kaseya Helps Automate Service Delivery for MSP

PC Works Plus, a managed service provider, needed to quickly roll out remote monitoring capabilities to six new clients with the Kaseya IT management solution after they had had an unsuccessful deployment with another vendor. Fully committing to the Kaseya platform, PC Works Plus was able to:

• Roll out the remote monitoring and management (RMM) capabilities in days to all endpoints for all six clients
• Increase revenue 30 percent in one year without adding staff
• Dramatically reduce on-site visits, leading to faster resolution times and thousands of dollars saved in fuel costs monthly