Retail IT Management

IT Complete


The only unified IT platform purpose-built for today’s retail outlets.

Retail runs on IT. Your business comes to a standstill every minute a point-of-sale (POS) system is down. Whether you have an omnichannel strategy or are strictly brick-and-mortar, IT Complete enables you and your IT team to work more effectively by offloading time-consuming manual maintenance into automatic processes.

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Top Challenges Facing Today’s Retailers


Downtime is lost revenue, whether in the form of a sale that doesn’t go through or a damaged reputation. If your systems or your website is down, you can’t make a sale.

Security and Compliance

Keeping up with compliance and security requirements so you can monitor and manage systems is an unending process. If not done correctly it leads to vulnerabilities, leaving you open to a potential breach.


An overabundance of information can be as problematic as too little. Manually cobbling together reports from different systems is time consuming and raises the risk of error.

Inefficient Manageability

More than 60% of retail IT departments must make on-site visits to resolve issues.

Introducing IT Complete for Retail

Confidently meet your IT systems management needs with IT Complete by Kaseya.

Increase availability of all devices, including kiosks and point-of-sale, while improving security and compliance processes.

IT Complete for Retail streamlines IT monitoring and management, allowing you to discover, monitor, and secure your network and devices quickly and easily — no matter how complex and distributed your IT environment.

IT Complete provides all of the tools and information you need to evolve your IT organization into an efficient operation.

More Effectively Leverage Your Retail IT Infrastructure

Replace time-consuming manual maintenance with automatic processes to make systems patching and software updates a breeze, as well as easily monitor and manage compliance and security requirements.

Reduce On-site Endpoint Management and Downtime

Automatically identify and update systems that are inefficient or out of compliance, and spot and resolve IT issues before they cascade into crisis.

Complete Audit and Asset Inventory Information

Discover and audit every device and service wherever they are, with full operational details to easily fulfill scheduled and ad hoc reporting needs.

vue international case study

Featured Case Study

Kaseya Helps Vue Get the Big Picture

Vue Entertainment is part of Vue International, one of the world’s leading cinema operators. It has 86 cinemas in the United Kingdom and Ireland, and in leading positions in Germany, Poland, Italy, and the Netherlands. With such aggressive growth, Vue needed the right tools to help the guys on the ground – those running the individual cinemas. In addition, without a quick and easy reporting system, decision-making and planning relied on guesswork. Until it turned to Kaseya.

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