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Powered Services - Why We Exist

Why We Exist

Being a tech expert doesn’t automatically mean you will know how to message a game-changing cybersecurity solution to a CEO or CFO. Powered Services is designed to supercharge MSP sales and marketing with fresh, cutting-edge content backed by expert coaching.

Founded in 2020, we have quickly grown from an idea to a program with a customer base of 7,000+. Our team consists of former MSP CEOs and content marketing specialists who understand what it takes to create winning content that generates monthly recurring revenue (MRR) and builds long-term value

Powered Services - What We Do

What We Do

Whether you are a one-person shop or have a staff of hundreds, our marketing materials and success coaching are designed to help you:

  • Go to Market: packaging, pricing, and ongoing success
  • Overcome sales objections
  • Deliver effective sales presentations to decision-makers
  • Nurture leads with relevant marketing content
  • Earn new monthly recurring revenue (MRR)
Powered Services Team Vision

Vision

We believe that any MSP can become an expert in closing a new MRR contract. All it takes is having access to the right resources and coaching. Our program is designed to bridge the gap between tech expertise and sustainable MRR.

Meet The Team

Dan Tomaszewski

Dan Tomaszewski SVP of Channel & Community

Dan Tomaszewski SVP of Channel & Community

As the former CEO of an MSP, Dan knows firsthand the challenges of running a successful MSP business and has adapted that knowledge to build an award-winning channel program that has helped over 7,000 MSPs close deals, get to market faster and become more profitable. His passion for the industry is inescapable, serving as an inspiration and example, as he leads a team of Channel experts and former MSP professionals to equip, educate and assist today’s MSPs toward building more successful and profitable businesses.

Will Bishop

Will Bishop Sr. Director of Channel

Will Bishop Sr. Director of Channel

With more than twenty years of experience working in Information Technology, Will has held consultative sales and management roles for several IT firms. Before joining Kaseya, he worked for a Managed Service Provider (MSP) focused on security and compliance, a major telecommunication company, and ID Agent—where he focused on dark web monitoring and compliance.

Kim Kneas

Kim Kneas Sr. Director, Channel Success

Kim Kneas Sr. Director, Channel Success

With over a decade in sales and marketing, Kim enjoys applying her experience to help MSPs reach their goals and grow. Since much of her work has focused on using technology to solve problems, she is particularly interested in exploring innovative strategies to leverage Kaseya products and tools to help MSPs improve efficiency, drive sales and growth, and increase revenue.

Katie Wallace

Katie Wallace Director, Channel Success Team

Katie Wallace Director, Channel Success Team

Before starting her journey with ID Agent, Katie spent three years in the MSP channel space. As a Channel Success Manager, she thrived on helping ID Agent’s partners create out-of-the-box sales and marketing initiatives. With a passion for helping people, her goal is to align the partner’s vision with the platform’s capabilities. She has successfully served a range of MSPs, including solopreneurs, SMBs and large organizations.

Rockey Lysher

Rockey Lysher Channel Success Manager

Rockey Lysher Channel Success Manager

As an experienced sales, marketing and operations management professional with 6 years in the MSP space as well as a passion for helping people, his goal is to align the partner’s vision with platform capabilities. Specializing in sales and marketing coaching, he helps MSPs of all sizes, and he’s always scanning for opportunities to improve customer service and partner relations.

April O’Brien

April O’Brien Channel Success Manager

April O’Brien Channel Success Manager

Working with Kaseya partners globally, April helps MSPs maximize the ROI of the products they use to grow their business. From Dark Web ID to BullPhish ID and the Kaseya stable of products and services, she is always ready to help a partner improve their go-to-market strategy. Her extensive experience in sales, marketing operations and management gives her historical reference and expertise to help MSPs and MSSPs in their businesses.

From simple how-to guides and sales training to webinars and marketing, she believes Kaseya products and services make a difference for MSPs in the ever-changing business world.

Leah Ubaldo

Leah Ubaldo Channel Success Manager

Leah Ubaldo Channel Success Manager

Leah joined the ID Agent team in 2018. Before that, she worked in sales and marketing for media and SaaS companies. Leah is passionate about technology and innovation and loves connecting with our partners, helping their businesses grow and seeing them achieve their goals. She aims to be a person partners can turn to for support selling Kaseya products and services.

Samantha Yip

Samantha Yip Channel Success Manager

Samantha Yip Channel Success Manager

With over fifteen years of experience in sales and marketing, Samantha understands what it takes for intangible offerings to succeed in the market. Before joining Kaseya, she worked for an MSP and was responsible for their cybersecurity portfolio. Due to this experience, she knows the challenges that MSPs face and is enthusiastic about assisting partners to overcome any barriers in the sales and marketing of their Kaseya products. Samantha’s goal is to help MSPs be profitable and successful in using and selling Kaseya products.

Ashley Harris

Ashley Harris Director, Powered Services Enablement

Ashley Harris Director, Powered Services Enablement

Ashley has been part of the Powered Services team since its launch. As a former CEO/Owner of an MSP, she brings firsthand experience growing an MSP practice to our channel program. She has a passion for helping and inspiring others to identify and implement the strategies and best practices needed to reach their goals.

Abby Dix

Abby Dix Director, Powered Services Content

Abby Dix Director, Powered Services Content

Driven to demystify the value of complex technologies, Abby has spent the last decade working with global technology distributors, software companies and MSPs. She has developed integrated marketing campaigns to help reduce friction in the buyer’s journey and connect people with meaningful technology solutions faster.

Stephen Demko

Stephen Demko Marketing Project Manager

Stephen Demko Marketing Project Manager

Stephen is a hands-on marketing project manager with over 17 years of experience in business development, project management and marketing/social media strategy creation. He has worked for software, cybersecurity and consumer product companies and brings his knowledge of Kaseya’s complete product line to help MSPs better position themselves to their customers.

Kerry Gallagher

Kerry Gallagher Content Marketing Manager

Kerry Gallagher Content Marketing Manager

Kerry brings her passion for creating meaningful content to help Powered Services develop sales and marketing assets that help MSPs, using Kaseya’s products, supercharge their marketing efforts and MRR